Social Services Program Specialist I

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Department of Health and Human Services (DHHS)

Opening Date : November 6, 2025

Closing Date : November 20, 2025

Job Class Code : 5092

Grade : 22

Salary : $47,652.80 - $66,497.60 per year

• This is inclusive of a 1.00% recruitment and retention stipend

Position Number : 02000-2024

Location : Augusta

The Department of Health and Human Services, Division of Support, Enforcement and Recovery, (DSER) is seeking to fill a Social Services Program Specialist I position in Augusta, Maine.

Core Responsibilities :

This is professional services work in responding to customer service inquiries; facilitating all aspects of statewide training within the Division of Support Enforcement & Recovery (DSER); assisting with internal audits and evaluations; and conducting outreach to educate the community on DSER. In this role you will apply critical thinking and develop strong working relationships to identify problems in order to collaboratively develop strategies to assist in successful resolutions with District office staff. Job duties include, but are not limited to :

o Responding to inquiries verbally and in writing

o Creating, facilitating and tracking staff training

o Assisting with program self-assessment and data reliability audits

o Conducting outreach projects

o Managing DSER SharePoint and resources

o Special projects as assigned

Minimum Qualifications :

Six (6) years of education and / or professional experience in social services casework, social services program development / delivery, or social services related fiscal / budget administration / analysis work.

Preferred Candidates will also have :

Note : Applicants are subject to pre-employment screening including verification of minimum qualifications, application information, employment history, and references. Selected candidates must have a successfully completed fingerprint-based criminal history record check on file and conducted every 5 years to ensure continued suitability for this position.

Please address the following supplemental questions in order to be evaluated properly :

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Agency information :

The Department of Health and Human Services (DHHS) is dedicated to promoting health, safety, resilience, and opportunity for Maine people. The Department provides health and social services to approximately a third of the State's population, including children, families, older Mainers, and individuals with disabilities, mental illness, and substance use disorders. The Department also promotes public health, operates two state psychiatric hospitals, and provides oversight to health care providers.

DSER's responsibilities include establishing paternity, locating parents, establishing and enforcing child support orders and representing the Department's interest in the Maine District Court and the Family Division of the Maine District Court in matters pertaining to child support. This position requires occasional State-wide travel.

Application Information :

For additional information about this position please contact Brian McCarthy at (207) 624-4156 or by e-mail at Brian.McCarthy@Maine.gov

Please submi all documents or files in PDF or Word format.

To request a paper application, please contact Mandy Hernandez at Mandy.Hernandez@Maine.gov

Benefits of working for the State of Maine :

No matter where you work across Maine state government, you find employees who embody our state motto-"Dirigo" or "I lead"-as they provide essential services to Mainers every day. We believe in supporting our workforce's health and wellbeing with a valuable total compensation package, including :

State employees are eligible for an extensive and highly competitive benefits package, covering many aspects of wellness. Learn about additional wellness benefits for State employees from the Office of Employee Health and Wellness.

Note : Benefits may vary somewhat according to specific collective bargaining agreements and are prorated for anything less than full-time.

There's a job and then there's purposeful, transformative work. Our aim is to create a workplace where you can learn, grow, and continuously refine your skills. Applicants demonstrate job requirements in differing ways, and we appreciate that many skills and backgrounds can make people successful in this role.

As an Equal Opportunity employer, Maine State Government embraces a culture of respect and awareness. We are committed to creating a strong sense of belonging for all team members, and our process ensures an inclusive environment to applicants of all backgrounds including diverse race, color, sex, sexual orientation or gender identity, physical or mental disability, religion, age, ancestry, national origin, familial status or genetics.

If you're looking for a great next step, and want to feel good about what you do, we'd love to hear from you. Please note reasonable accommodations are provided to qualified individuals with disabilities upon request.

If you are unable to complete the online application, please contact the Human Resources representative listed on the job opening you are interested in applying for. They will work with you for an alternative method of submitting.