ATM Help Desk Technician

A company is looking for an ATM Help Desk Technician.

Key Responsibilities

Provide technical support to ATM Field Service Technicians and ensure high availability of ATMs

Deliver technical phone support and manage processes to achieve first-time resolution of ATM issues

Troubleshoot hardware, software, service, and network issues related to ATMs

Required Qualifications

Associate's Degree in Computer Science or Technology, or relevant technical certification

At least 1 year of experience in a similar role

Ability to work nights and weekends as needed

Experience in diagnosing ATM issues and providing effective resolutions

Strong interpersonal skills to collaborate with internal teams and vendors