Reports to : Director of Client Care
FLSA Status : Non-Exempt, Full-time (1.0 FTE)
Location
San Diego, California
Salary : $65,000 – $75,000
General Purpose of the Job : The Clinical Case Manager will perform linkage, referrals and a warm hand-off to community-based organizations such as primary care clinics, health care plans, alternative healing centers and organizations, faith- based institutions, ethnic organizations, and peer-directed programs such as Clubhouses.
Essential Duties and Responsibilities : This job requires remote work, in-office work, in-field work or a combination. (The examples of functions are not exhaustive.)
- Meet with assigned caseload of clients on a quarterly basis to assess for and complete case management goal / plans
- Assist clients in applying for and obtaining social and other services, including supported employment and healthcare services (e.g., Medi-Cal enrollment)
- Connect clients to transit (e.g., San Diego Metropolitan Transit System), benefits (e.g., Social Security Administration), housing (e.g., local housing authorities), money management (e.g., payee services)
- Build, maintain and refer to network of community resources
- Conduct home visits and mobile outreach e.g., community-based treatment
- Advocate for client services and professionally represent agency
- Identify critical client care issues for clinical meetings and supervision
- Seek guidance from and report crises to Director of Client Care
- Facilitate one Healing Club per year
- Document client services in SmartCare and ETO (electronic medical records) database ensuring data is complete, accurate, and contract-compliant
Minimum Qualifications :
Bilingual proficiency in Farsi / Dari preferredStrong commitment to the mission of SURVIVORS of Torture, InternationalBachelor's degree in social work, psychology, or related field or related combination of education / experiencePossess strengths-based, client-centered, trauma-informed clinical skillsKnowledge of client services databases such as SmartCare and ETO preferredMust have reliable car, valid California Driver's license and adequate auto insuranceApplication procedures : To be considered for this position, please send a detailed cover letter and resume as a Word document or PDF file to confidential email : hiring@notorture.org. No phone calls please.
Survivors of Torture, International is an Equal Opportunity Employer