Bi-Lingual Admin / Customer Service

MCM Staffing LLCMadison Heights, Michigan, United States

19 days ago

Job type

Full-time

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Job description

About the Job :

Job Title : Administrative / Recruiter

Job Summary : We are seeking a dynamic and results-driven Bi-lingual Admin / Recruiter to join our team. This role combines an administrative role with full-cycle recruitment responsibilities, ensuring the successful acquisition of top talent while maintaining strong, long-lasting client relationships. The ideal candidate will be highly motivated, detail-oriented, and skilled at balancing client needs with the recruitment process. The ability to multitask is a must.

Key Responsibilities :

Administrative Responsibilities :

Answering incoming calls and prescreen the caller to direct them to the necessary party.
Perform job and task analysis to document job requirements and objectives.
Assist with preparing recruitment materials and post jobs to appropriate job board / newspapers / colleges, etc.
Source and assist with recruiting candidates by using databases, social media, etc.
Screen candidates' resumes and job applications.
Assess applicants’ relevant knowledge, skills, soft skills, experience, and aptitudes.
Promote the company’s reputation as “best place to work”.

Collaboration & Communication :

Work closely with internal teams to ensure alignment on client expectations and recruitment objectives.

Provide regular communication with clients to ensure the timely resolution of any issues or concerns.

Act as a consultant to clients, providing insights into market trends, salary benchmarks, and industry best practices.

Qualifications :

Strong communication, negotiation, and interpersonal skills.

Ability to speak a 2nd language to support our candidates from different nationalities (Spanish, Bengali, etc.)

Ability to manage multiple accounts and recruitment processes simultaneously.

Knowledge of recruitment best practices and tools.

Ability to build strong, collaborative relationships with both clients and candidates.

Strong organizational skills and attention to detail.

Desired Skills :

Experience working in a fast-paced, high-volume recruitment environment.

Ability to adapt quickly to changing client needs and market conditions.

Proficiency in Microsoft Office Suite and other relevant software.

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Bilingual Service • Madison Heights, Michigan, United States