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Customer Service Optician

Customer Service Optician

You & EyesWinter Garden, FL, US
30+ days ago
Job type
  • Full-time
  • Quick Apply
Job description

Customer Service Optician needed  Would you love to solve problems to help people live better lives?  Our team needs a compassionate and dedicated professional to help our patients leave our office looking stylish in their perfect new pair of glasses.

You’ll be helping our patients choose the right glasses for them based on their personal style, lifestyle needs, prescription, and more.

This is not just some sales job, your role is to be an educator and a style consultant.  This is a full-time position offering the stability of a career in healthcare.

NO Experience Needed :

  • Prior medical office or eyecare experience may be beneficial, but are certainly not required.

We offer paid training to the right person with a great attitude, a helpful heart, and a love of learning!   Some of your duties will include :

  • Helping patients pick out frames that suit them not just based on the shape of their face or bridge fit, but accounting for lifestyle and prescription. -  Determining the best lens types, materials, coatings, and brands for patients’ lifestyles.
  • For example, a kid who plays basketball will need something different from someone who works on a computer all day. -  Educating first-timers on how to use and take care of their frames and / or contact lenses -  Troubleshooting prescription issues and miscellaneous repairs, taking accurate measurements for all lens styles and prescriptions, checking new glasses for fit and making adjustments -  Consistent training for optimal career growth ( offered and expected ) -  Welcome patients and pull vision insurance records  -   Accurately chart insurance and patient information, billing insurance,  explaining to patients what their insurance or savings plan cover -  Keeping the optical space looking clean, neat and welcoming, doing inventory, ordering, sending and receiving shipments.
  • If these sound like you, please apply!   -  You’re a natural problem solver, and hearing things like “these glasses don’t fit” or “I can’t get used to seeing with these things” gets you pumped up to work your magic. -   You’re confident in making recommendations and connecting with people quickly and easily. -   You are comfortable with technology and open to learning new applications and software, you’ll harness the tools around you to make your job as easy or effortless as possible. -   Strong written and oral communication skills are a MUST, while being able to maintain a caring and professional demeanor.   -   You can get along great with anybody, are full of energy and people feel charged up just being around you. -   You are attentive, detail-oriented, organized, and your work reflects all of these characteristics. -   You’re known for doing what you say you’re going to do –Your reputation for honesty and integrity is legendary. -   You don’t know the meaning of “someone else’s problem” or “that’s not my job.” You’re always willing to jump in and help.

  • About Us You & Eyes Eyecare is an established and growing team with 2 awesome locations in Winter Garden and Orlando.
  • We offer excellence through our personalized eye care with our comprehensive services.
  • From eye exams to advanced diagnostics, you can trust us for all your vision needs.
  • We love to come to work every day because we love our patients and what we do.
  • We’ve built an office culture that can’t be beat and truly enjoy working with our staff.
  • We offer (upon eligibility) :

  • Healthcare and In-House Vision Benefits -   Paid vacation, personal days, and paid holidays -   401K with company match -   Competitive Pay with experience appreciation  If you’re looking to join a team that feels like a family, where your efforts will always be appreciated, and where you will be valued for the amazing person you are, apply now!
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    Optician • Winter Garden, FL, US

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