Front Desk Clerk

Job Description

Job Description

Description :

LivINN Hotels is a small business in hospitality in Burnsville, MN. We are professional, agile, fast-paced and our goal is to provide exceptional and memorable experiences for guest and residents. We have properties around the metro and in Sharonville OH.

The Front Desk Clerk / Night Auditor will operate the front desk and assist guests with inquiries and other needs during registration, stay, and checkout. An individual in this position will be expected to perform additional job-related responsibilities and duties as assigned and / or necessary.

Part Time : Fri, Sat & Sun 3 pm - 11 pm

Starting Pay : $17.00 per hour depending on experience.

Supplemental Benefits available

LivINN Hotels LTD is an Equal Opportunity Employer. It is the policy of LivINN Hotels LTD to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.

Requirements :

Duties / Responsibilities :

• Efficiently manages the operations of the front desk, ensuring minimal time is required for check in and checkout.
• Warmly and professionally welcome all guests.
• Uses “Magic Formula” when answering reservation inquiry phone calls.
• Treat requests with professionalism, tact, and a courteous manner.
• Ensures the lobby and shared areas are neat and orderly.
• Maintains knowledge of hotel policies including room rates, discounts, special offerings, and community events.
• Maintains knowledge of upcoming events, local area, and hotel offerings.
• Performs other related duties as assigned.
• Complete shift duties according to checklist
• Assist with or complete responsibility for laundry depending on location of laundry area.
• Clean sheets, towels, blankets, bedspreads and anything else in the hotel that is washable.)
• Accurately balances assigned cash drawer at end of shift.

Required Skills / Abilities :

Education and Experience :

Physical Requirements :