Instructor - Technical Training

Description

Position Summary

Responsible for the technical support of all branch locations. This will include support of the shop floor, field service, and classroom training.

Responsibilities

• The individuals are responsible for all updates on equipment, new product introduction, hands-on support for troubleshooting and repair of technical problems with equipment or computers related to repair of equipment.
• The individuals must be able to serve as the technical go to person for the branches and must be highly skilled in hydraulics, engines, powertrain, electrical / electronics, CAT support systems and computer skills as they apply to equipment repair.
• Will be responsible for technical communication with CAT and the sharing of that information across all branches.
• Responsible for all technical training for the branch both in the classroom and OJT. This is inclusive of but not limited to vocational trucks, Tier 4, buses, etc.
• Technical Support (go to person) for all branch locations.
• Responsible for all updates on equipment, new product introduction, hands on support for troubleshooting and repair of technical problems with equipment or computerized technical support software as related to repair of equipment.
• Act in conjunction with Technical Communicator with CAT and share that information across all branches.
• Must accept ownership of the training in his / her branches. Understands the urgency and need for technical expertise and breaks down all barriers to the training goals.
• Performs other related duties as assigned.

Qualifications

nd

or 3

rd

shift as necessary to ensure training is offered to all shifts.

The duties and responsibilities described here are not a comprehensive list, and the scope of the job may change as necessitated by business demands.

All MacAllister Machinery companies are an Equal Employment Opportunity Employer, including Disabled and Veteran applicants.