Smart Grid Engineer, Smart Cities

Job Description

Company : Itron

Location : Liberty Lake, WA

Responsibilities :

• Resolve issues, including network, streetlight, and sensor-related issues.
• Document and escalate issues that cannot be resolved on site, including using Itron Customer Support for support issues and the involvement of product management as appropriate.
• Document root cause analysis for significant failures.
• Participate in internal and external meetings and collaborate with internal and external teams to provide product feedback and improve processes.
• Serve as a knowledge expert.

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