The Collections Analyst is a fast-paced, client-facing role responsible for overseeing billing accuracy and payment follow-up within a growing professional services organization. This position is fully onsite five days per week in the Chelsea area of Manhattan.
Responsibilities :
Billing & Client Communication
- Prepare and distribute outgoing client billing statements based on project data and contract terms.
- Review and reconcile system entries to ensure accuracy before invoices are finalized.
- Serve as the primary contact for clients with billing-related inquiries, collaborating across internal teams to research and resolve issues promptly.
- Ensure all correspondence with clients is clear, professional, and solution-focused.
Receivables Management
Monitor payment activity and follow up on outstanding balances according to established timelines.Engage with clients via email and phone to confirm receipt, address delays, and reinforce payment expectations.Keep thorough records of all communication and account updates within internal tracking tools.Notify leadership of any payment concerns or accounts that become delinquent.When necessary, assist in the transition of unresolved accounts to external recovery partners.Requirements :
Collections experienceAble to commute 5 days on siteGood energy personalityQuickbooks experienceCompensation : $27-$30 / Hour
Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications.