Talent.com
Front Office Manager - Hilton Omaha

Front Office Manager - Hilton Omaha

HiltonOmaha, NE, United States
5 days ago
Job type
  • Full-time
Job description

#LI-JL1We are currently searching for a talented Front Office Manager to join our team!

The Hilton Omaha is located in downtown, directly connected via sky bridge to CHI Health Event Center and just minutes away from TD Ameritrade Ballpark and Old Market Entertainment District.

The ideal candidate must have an outgoing personality, at least 1-2 years of leadership experience in the front office, a genuine passion to create memorable experiences for our guests and a drive to grow / develop your career with the team.

What are the benefits of working for Hilton?

Hilton is proud to support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as :

Go Hilton travel program : 100 nights of discounted travel

Access to your pay when you need it through DailyPay

Hilton Shares : Our employee stock purchase program (ESPP) - you can purchase Hilton shares at a 15 percent discount!

Maternity and parental leave, including 12 weeks of paid leave for birthing parents and four weeks of paid leave for eligible Team Members, including partners and adoptive parents

Debt-Free Education : Team Members will have access to a wide variety of educational credentials through our partnership with Guild Education, including : college degrees and professional certifications

Flexible shifts and days off

Comprehensive Health Insurance coverage for you and your family, including Telemedicine and at-home care via AmazonCare

Mental health resources including free counseling through our Employee Assistance Program

Best-in-Class Paid Time Off (PTO)

401K plan and company match to help save for your retirement

  • Available benefits may vary depending upon property-specific terms and conditions of employment

What will I be doing?

As Front Office Manager, you would be responsible for directing and administering Front Office operations in the hotel's continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards :

  • Manage all Front Office operations to include, but not limited to, guest service and registration (check-in / check-out), room inventory and availability, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
  • Monitor and develop team member performance to include, but not limited to, providing supervision, scheduling, conducting counseling and evaluations and delivering recognition and reward
  • Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
  • Ensure compliance with Company standards
  • Meet and greet guests and respond to guest inquiries, requests and issues in a timely, friendly and efficient manner and resolves guest concerns
  • Initiate and implement up-selling techniques to promote hotel services and facilities to maximize room occupancy and overall revenue
  • Ensure team members have current knowledge of hotel products, services, facilities, events, pricing and policies and knowledge of the local area and events
  • Complete audit procedures, as needed
  • Recruit, interview and train team members
  • What are we looking for?

    Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values :

  • Hospitality - We're passionate about delivering exceptional guest experiences.
  • Integrity - We do the right thing, all the time.
  • Leadership - We're leaders in our industry and in our communities.
  • Teamwork - We're team players in everything we do.
  • Ownership - We're the owners of our actions and decisions.
  • Now - We operate with a sense of urgency and discipline
  • In addition, we look for the demonstration of the following key attributes :

  • Quality
  • Productivity
  • Dependability
  • Customer Focus
  • Adaptability
  • What will it be like to work for Hilton?

    Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its . Our vision to fill the earth with the light and warmth of hospitality unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

    Create a job alert for this search

    Front Office Manager • Omaha, NE, United States

    Related jobs
    • Promoted
    Work From Home

    Work From Home

    Remote JobsSilver City, IA
    Remote
    Full-time
    Remote Jobs are now available in your area.This position is a work from home position.You will not need to come into the office. Benefits : Health Insurance, 401K, Vacation& PTO.Apply now! Work f...Show moreLast updated: 18 days ago
    • Promoted
    Club Manager

    Club Manager

    Planet FitnessFremont, NE, US
    Full-time
    Responsible for oversight of gym operations to ensure positive member experience and a financially successful club.Essential duties and responsibilities include : . Recruit, hire, train, schedule and ...Show moreLast updated: 30+ days ago
    • Promoted
    Mental Health Therapist

    Mental Health Therapist

    SonderMind CareersLogan, IA, US
    Full-time
    SonderMind is a leading mental health care platform revolutionizing therapy services by empowering licensed mental health therapists to deliver exceptional care with cutting-edge, AI-powered tools....Show moreLast updated: 30+ days ago
    • Promoted
    Account Manager / Outside Sales Representative - Omaha, NE

    Account Manager / Outside Sales Representative - Omaha, NE

    Spectrum Paint Company IncOmaha, NE, US
    Full-time
    Account Manager / Sales Representative.Monday - Friday and 8 : 00 am - 4 : 00 pm Saturday.Closed on Sundays! Flexible Scheduling!. Tasked with the responsibility of servicing customers and developing sal...Show moreLast updated: 30+ days ago
    • Promoted
    Telemedicine Physician

    Telemedicine Physician

    QuickMDGlenwood, IA, US
    Full-time
    QuickMD is a leading telemedicine provider, delivering high-quality virtual care across 44 states.Since our founding in 2019, we have helped more than 100,000 patients access essential medical trea...Show moreLast updated: 30+ days ago
    • Promoted
    Work From Home

    Work From Home

    AmazonSilver City, IA
    Remote
    Full-time
    Job Title : Work From Home Customer Service Representative.As a Work From Home Customer Service Representative at Amazon, you will be the first point of contact for customers seeking assistance.You ...Show moreLast updated: 18 days ago
    • Promoted
    Shopper Team Member

    Shopper Team Member

    AmazonSilver City, IA
    Full-time
    Job Title : Shopper Team Member Employer : Amazon.As a Shopper Team Member at Amazon, you will be responsible for shopping and preparing customer orders for delivery. You will use your knowledge of th...Show moreLast updated: 18 days ago
    • Promoted
    Retail Associate

    Retail Associate

    SpartanNashAshland, NE, US
    Full-time
    No Frills Retail Store Associate.At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.In fact, we see a d...Show moreLast updated: 30+ days ago
    • Promoted
    Jobs Near You $11 - $27 / HR

    Jobs Near You $11 - $27 / HR

    JobsNearMeSilver City, IA
    Full-time +1
    Looking for work close to home? Discover hundreds of job openings near you — from part-time to full-time positions across multiple industries. Apply today and start your next job fast!.Show moreLast updated: 18 days ago
    • Promoted
    Outside Sales Representative (Training Provided)

    Outside Sales Representative (Training Provided)

    Platinum Supplemental InsuranceBlair, NE, United States
    Full-time
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...Show moreLast updated: 19 days ago
    • Promoted
    • New!
    Substance Use Counselor I - Iowa Behavioral Health (Logan and Harlan)

    Substance Use Counselor I - Iowa Behavioral Health (Logan and Harlan)

    Heartland Family ServiceLogan, IA, United States
    Full-time
    At Heartland Family Service, we are committed to building a culture that is trauma informed and values and celebrates diversity and inclusion. We believe this allows for better service delivery and ...Show moreLast updated: 1 hour ago
    • Promoted
    Retail Associate

    Retail Associate

    Nebraska StaffingAshland, NE, US
    Full-time
    SpartanNash Food Solutions Company.At SpartanNash, we deliver the ingredients for a better life through customer-focused innovation. We do this for our supply chain customers and U.In fact, we see a...Show moreLast updated: 17 days ago
    • Promoted
    Greeter

    Greeter

    WalmartMondamin, IA
    Full-time
    As a Greeter at Walmart, you will be the first point of contact for customers as they enter the store.Your warm and friendly demeanor will create a welcoming atmosphere and set the tone for a posit...Show moreLast updated: 17 days ago
    • Promoted
    Order Picker

    Order Picker

    WalmartSilver City, IA
    Full-time
    As an Order Picker at Walmart, you will be responsible for accurately and efficiently selecting merchandise from storage locations to fulfill customer orders or replenish inventory for Walmart stor...Show moreLast updated: 18 days ago
    • Promoted
    Front Office Manager - Hilton Omaha

    Front Office Manager - Hilton Omaha

    Omaha StaffingOmaha, NE, US
    Full-time
    Front Office Manager - Hilton Omaha.We are currently searching for a talented Front Office Manager to join our team! The Hilton Omaha is located in downtown, directly connected via sky bridge to CH...Show moreLast updated: 3 days ago
    • Promoted
    Outside Sales Representative

    Outside Sales Representative

    Platinum Supplemental InsuranceFremont, NE, United States
    Full-time
    Ready to jump-start your career and take charge of your earning potential?.At Platinum Supplemental Insurance, we’re looking for motivated individuals ready to learn, grow, and thrive in a fast-pac...Show moreLast updated: 30+ days ago
    • Promoted
    Director of First Impressions & Office Coordinator - HEMPHILL EXCLUSIVE

    Director of First Impressions & Office Coordinator - HEMPHILL EXCLUSIVE

    Hemphill - Search • Consulting • StaffingOmaha, NE, US
    Full-time
    Director of First Impressions & Office Coordinator - HEMPHILL EXCLUSIVE.Become a valued member of this established, highly respected, and dynamic, mid-sized growth company in West Omaha.Take ow...Show moreLast updated: 30+ days ago
    • Promoted
    Teller Part Time Omaha Area

    Teller Part Time Omaha Area

    Nebraska StaffingOmaha, NE, US
    Part-time
    Teller Position at Wells Fargo.Are you looking for more? Find it here.At Wells Fargo, we're more than a financial services leader we're a global trailblazer committed to driving innovation, empowe...Show moreLast updated: 26 days ago