CASE MANAGEMENT ANALYST

ATTORNEY GENERAL (DEPT OF LAW)

CASE MANAGEMENT ANALYST

Job Location : 15 S. 15th Ave Phoenix AZ

Salary : $63,000

Grade : 20

Closing Date : Until filled

Job Summary

The Arizona Attorney General’s Office State Government Division / Liability Management Section is seeking a Case Management Analyst.

This position may offer the ability to work remotely, within Arizona, based upon the department's business needs and continual meeting of expected performance measures.

The State of Arizona strives for a work culture that affords employees flexibility, autonomy, and trust. Across our many agencies, boards, and commissions, many State employees participate in the State’s Remote Work Program and are able to work remotely in their homes, in offices, and in hoteling spaces. All work, including remote work, should be performed within Arizona unless an exception is properly authorized in advance.

Job Duties

The Case Management Analyst provides analysis support for the Liability Management Section and the Employment Law Section. Responsible for complex work in information technology, legal support training, and project management. Assist management team to develop and / or successfully implement new policies, systems, and processes to facilitate case‑management best practices, statistical reporting and docketing. Develop and implement policies, procedures and operation manuals for legal support staff. Assist, train and provide technical assistance to all legal staff. May indirectly supervise workload for legal support staff.

Knowledge, Skills & Abilities (KSAs)

• Extensive computer and technical knowledge and experience.
• Extensive knowledge of legal concepts, terminology, principles and procedures.
• Extensive knowledge of the methods and techniques of legal research and use of statutes, rules of the court, codes, and other legal resources.
• Proficient knowledge of automated systems; Excel and Word; Legal Files or similar case‑management systems; litigation support software such as Eclipse, Trial Director and Case Map; local, state and federal laws, regulations and procedures.
• Knowledge of supervisory and management principles and practices; management philosophy, mission and goals; principles of public administration, organization and management; project management methodology; effective interviewing techniques.
• Skills in oral and written communication; gathering and organizing information; preparing comprehensive analyses and reports, policies, procedures, correspondence and other written materials; producing accurate and timely work product; proficient word processing and spreadsheet techniques; interpersonal relations; work management and leadership; interpreting and applying provisions of Federal, State and local legislations, rules and regulations pertinent to the administration of a public department; learning and proficiently utilizing new software programs; tracking monthly statistics; generating reports; analyzing information; resolving complex problems / situations; independent work with minimal supervision; using a PC, e‑mail, internet, electronic case management and document management software; fostering support, building interpersonal relationships and working with a variety of individuals; handling large workload in high‑stress environment.

Selective Preference(s)

Paralegal certificate or equivalent experience. Prior experience as a trainer or lead paralegal helpful.

Pre-Employment Requirements

Travel is required for this position. A valid Arizona Driver’s License is required, along with consent to have your driving record run periodically.

All applicants under serious consideration for hire with the Attorney General's Office are required to be fingerprinted and complete a criminal background check through State and Federal agencies. A job offer cannot be tendered until the candidate has successfully passed the initial background check.

All newly hired State employees are subject to and must successfully complete the Electronic Employment Eligibility Verification Program (E‑Verify).

Benefits

By providing the option of a full‑time or part‑time remote work schedule, employees enjoy improved work / life balance, report higher job satisfaction, and are more productive. Remote work is a management option and not an employee entitlement or right. An agency may terminate a remote work agreement at its discretion.

Learn more about the Paid Parental Leave pilot program. For a complete list of benefits provided by The State of Arizona, please visit our benefits page.

Retirement

Contact Us

If you have any questions, please feel free to contact Human Resources at (602) 542-8056 or email us at humanresources@azag.gov.

During all phases of the selection process, people with a disability may request a reasonable accommodation by contacting the AG’s Human Resources Office at (602) 542-8056 or via e‑mail at HumanResources@azag.gov. The Arizona Office of the Attorney General does not discriminate on the basis of race, color, national origin, sex, disability, religion, sexual orientation or age in its programs, activities or in its hiring and employment practices. The following division has been designated to handle inquiries regarding the non‑discrimination policies : Operations Division, 2005 N. Central Ave., Phoenix, AZ 85004, Phone : (602) 542-8056, Fax : (602) 542-8000. The State of Arizona is an Equal Opportunity / Reasonable Accommodation Employer.

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