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Spring 2026 : Ecommerce & CRM Intern, D2C (February to May)

Spring 2026 : Ecommerce & CRM Intern, D2C (February to May)

SharkNinjaNeedham, MA, US
13 days ago
Job type
  • Part-time
Job description

Spring 2026 : Ecommerce & CRM Intern, D2C (February to May)

SharkNinja is a global product design and technology company, with a diversified portfolio of 5-star rated lifestyle solutions that positively impact people's lives in homes around the world. Powered by two trusted, global brands, Shark and Ninja, the company has a proven track record of bringing disruptive innovation to market, and developing one consumer product after another has allowed SharkNinja to enter multiple product categories, driving significant growth and market share gains. Headquartered in Needham, Massachusetts with more than 3,600+ associates, the company's products are sold at key retailers, online and offline, and through distributors around the world.

Work Period : February 2026 to May 2026

Location & Schedule : This is a part-time 15 or 16 hour / week position in Needham, MA. Schedule options are : two 8-hour days onsite or three 5-hour days onsite. There is no relocation or housing assistance for this position.

Compensation Range : Ranges from $26 / hr - $35 / hr. Specific compensation is set according to a standardized scale aligned with your educational level at the time of hire.

Join the SharkNinja Early Edge Experience : Built for early career talent. Geared toward impact. Driven by speed. Whether you're in a co-op or internship, our early talent program is designed to provide valuable exposure to the industry and a fast-paced professional environment. You'll dive into meaningful projects and tasks that sharpen your skills and deepen your knowledge. Along the way, you'll benefit from professional development opportunities, community events, and connections that make your experience well-rounded and enriching. Your time with us will culminate in an opportunity to showcase your contributions and learnings to SharkNinja leaders because this is a program for those ready to shape what's next fast.

This role : As an Ecommerce & CRM Intern, Direct-to-Consumer (D2C), you'll play a key role in optimizing site merchandising and CRM strategy across our digital platforms. You'll collaborate with cross-functional teams, including Ecommerce, Sales, CRM, and Marketing, to enhance product listings, refine web content, grow and improve email communications, and help drive conversion and customer engagement across our DTC channels. If you're data-driven, digitally curious, and excited to learn how brands connect with consumers in real-time : we want to hear from you.

Here are some of the exciting things you'll get to do :

  • Setup and manage creative assets for email and promotional campaigns
  • Partner with internal teams and agencies to align on content needs.
  • Experiment with new content forms and approaches to identify new opportunities, drive traffic and optimize conversions.
  • Create and implement a strategic content calendar for both Shark and Ninja brands, including new product launch content, promotional emails, tips & tricks and seasonal moments; using data to ground content decisions.
  • Support the Ecommerce team and cross-functional stakeholders to ensure product launches, promotional activity and customer communications lead to desired business results driving sales and conversion rates through sharkclean.ca and ninjakitchen.ca
  • Build and update web pages and site journeys in support of new promotional campaigns
  • Ensure accuracy of all creative assets, linking, promotional and product setup for areas of focus
  • Monitor website KPIs to understand content and sales performance, as well as customer engagement with email communications; using this data to identify optimizations and risks.
  • Use industry insights and digital knowledge to identify opportunities to grow the SharkNinja CRM user base.
  • Monitor key product inventory and flag stock risks and opportunities.

Attributes & Skills :

  • Education : Current student in their third year or beyond of a bachelor's program or currently enrolled in a master's program
  • Must be able to work a part-time 15 to16 hour-per-week schedule with a minimum of 2 days per week onsite in Needham, MA
  • Interest in Ecommerce, Business, Marketing, and / or Digital
  • Familiarity with GA360, CMS & CRM platforms; experience with Photoshop or Canva is a plus
  • Solid understanding of marketing strategy and campaign execution
  • Proactive, detail-oriented, and highly organized with strong time management skills
  • Excellent written and verbal communication skills
  • Proficient in Microsoft Office; intermediate Excel skills required
  • Comfortable working with dataable to interpret metrics and identify meaningful trends
  • Self-motivated with a strong interest in digital marketing and evolving platforms
  • Strong problem-solving, analytical thinking, and decision-making skills
  • Able to follow through on deliverables and resolve issues effectively
  • Collaborative team player with a positive, can-do attitude
  • Please note that, due to the high volume of applications for early talent roles, response times may vary depending on the specific role and timeline. Our team appreciates your patience!

    Our Culture : At SharkNinja, we don't just raise the barwe push past it every single day. Our Outrageously Extraordinary mindset drives us to tackle the impossible, push boundaries, and deliver results that others only dream of. If you thrive on breaking out of your swim lane, you'll be right at home.

    What We Offer : We offer competitive health insurance, retirement plans, paid time off, employee stock purchase options, wellness programs, SharkNinja product discounts, and more. We empower your personal and professional growth with high impact Learning Programs featuring bold voices redefining what's possible. When you join, you're not just part of a companyyou're part of an outrageously extraordinary community. Together, we won't just launch productswe'll disrupt entire markets.

    At SharkNinja, Diversity, Equity, and Inclusion are vital to our global success. Valuing each unique voice and blending all of our diverse skills strengthens SharkNinja's innovation every day. We support ALL associates in bringing their authentic selves to work, making an impact, and having the opportunity for career acceleration. With help from our leadership, associates, and our community, we aim to have equity be a key component of the SharkNinja DNA.

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    Intern Spring 2026 • Needham, MA, US

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