Talent.com
Server
ServerIHOP • Aurora, IL, US
Server

Server

IHOP • Aurora, IL, US
30+ days ago
Job type
  • Full-time
Job description

SUMMARY

Provide prompt, efficient, courteous service to all guests. Service includes greeting, seating, taking and serving orders, clearing dishes and resetting tables.

ESSENTIAL DUTIES AND RESPONSIBILITIES

These include the following:
  • Develop and maintain professional functional working relationships with IHOP employees and guests.
  • Execute the “Service Success Steps” per the IHOP SOP to ensure a high-quality guest experience.
  • Handle guest complaints in a timely manner, inquire about the quality of the dining experience, thank guests, and invite them to return.
  • Communicate guest food orders and service requests in an accurate and timely manner.
  • Memorize and apply IHOP terminology, abbreviations, methodologies, and plating and menu knowledge.
  • Comply with SOP methods in regard to guest checks and maintaining cash control.
  • Stock and rotate all needed supplies in the service areas and dining room.
  • Comply with all local and SOP health, sanitation, and safety guidelines.
  • Clear, clean, and reset tables and clean chairs, booths, and floors after guests leave.
  • Perform all cleaning duties according to posted cleaning charts.
  • Comply with IHOP uniform and appearance standards per SOP guidelines.
  • Perform other assignments or tasks as assigned by the General Manager, Assistant Manager, or acting supervisor.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION AND/OR EXPERIENCE

Prior experience or training is desired, but may not be required.

LANGUAGE SKILLS

Ability to read and comprehend instructions, correspondence, and memos. Ability to write guest checks and simple correspondence. Ability to read and speak English well enough to understand guest checks, read instructions, and communicate with guests.

MATHEMATICAL SKILLS

Ability to add, subtract, multiply, and divide in all units of measure using whole numbers, common fractions, and decimals.

REASONING ABILITY

Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.

OTHER SKILLS AND ABILITIES

IHOP training coursework as assigned.

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee regularly is required to use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; and climb or balance. The employee frequently is required to stand; walk; stoop, kneel, crouch, or crawl; talk or hear; and taste or smell. The employee occasionally must lift and/or move up to 25 pounds.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee occasionally is exposed to fumes or airborne particles. The noise level in the work environment is usually moderate.
¿Ya ha aplicado? Vaya a TalentReef para ver su solicitud
Create a job alert for this search

Server • Aurora, IL, US

Similar jobs

Server - Beer and Wine

CinemarkWest Dundee, IL, United States
Full-time

A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry.But that's just the beginning - a front row seat means incredible growth as you bring new ideas to life...Show more

 • Promoted

Server - Join our Night Owl Ninjas!

DennyAurora, IL, United States
Full-time

Serving up late-night cravings and drinks with a smile.Making night owls feel like VIPs.Keeping the good vibes going in a fast-paced, after-hours environment.Handling cash and card transactions lik...Show more

 • Promoted

Server (Part-Time)

Clarendale of AlgonquinAlgonquin, IL, United States
Part-time

When you work at Clarendale of Algonquin, you have a front-row seat to the amazing life stories of the wisest people on earth.What's more, you are part of an extraordinary company - one that's inve...Show more

 • Promoted

Server

Red RobinAlgonquin, IL, United States
Full-time +1

Red Robin isn’t your typical burger restaurant.We’re a team filled with unbridled energy, magnetic personalities, and a passion for having fun!.You will be responsible for taking orders using handh...Show more

Server - Shorewood Chili's

Chili's Grill & BarShorewood, IL, United States
Full-time +1

Our Servers don't just provide our Guests with amazing food and drinks.They deliver hospitality and service that is absolutely Chili's! If you take pride in providing great service and love making ...Show more

 • Promoted

Server - Full Time 5:30am - 2pm

QSt Charles, IL, United States
Full-time

Q Center is looking for a Full Time Server to join our team!.The Server is responsible for the set-up, service and break down of food and beverages to guests at all Q Center functions, according to...Show more

 • Promoted

Server

LongHorn SteakhouseAlgonquin, IL, US
Full-time

Legendary food and service begins with legendary people.We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opportunities.It takes ...Show more

Server

California Pizza KitchenGeneva, IL, United States
Part-time

At California Pizza Kitchen, R.S is our philosophy for a culture that rocks!.For over 35 years we've built a culture of Respect, amazing Opportunities, open Communication, acts of Kindness, and epi...Show more

 • Promoted

Server - Cast Member

CHUCK E CHEESEBatavia, IL, United States
Full-time

At CEC Entertainment, we build careers around great food, family, and fun! Our purpose and our passion is to create the best place for kids and families to eat and play!.Membership you sell, and fr...Show more

 • Promoted

Picnic Server- Kane County Concessions

Kane County CougarsGeneva, IL, United States
Full-time

It's fun to work in a company where people truly BELIEVE in what they're doing!.We're committed to bringing passion and customer focus to the business.The Kane County Cougars are looking for friend...Show more

 • Promoted

Server - Part Time

Spectrum RetirementAlgonquin, IL, United States
Full-time +1

At Spectrum Retirement Communities we believe in living without limits, in aging fearlessly, and in sharing great stories.The Spectrum Story is full of compassion, hard work, and fun.If the chapter...Show more

 • Promoted • New!

Picnic Server- Kane County Concessions

REV EntertainmentGeneva, IL, United States
Full-time

It's fun to work in a company where people truly BELIEVE in what they're doing!.We're committed to bringing passion and customer focus to the business.The Kane County Cougars are looking for friend...Show more

 • Promoted

Server - Now Hiring

ChilisShorewood, IL, United States
Full-time +1

Our Servers don't just provide our Guests with amazing food and drinks.They deliver hospitality and service that is absolutely Chili's! If you take pride in providing great service and love making ...Show more

 • Promoted

Server

Olive GardenDundee, IL, United States
Full-time

Our Winning Family Starts With You!.Check out these great benefits!.Flexible schedules to help you balance other life commitments (school, childcare, family care, etc.Free Employee Meal!(limited me...Show more

 • Promoted

Server

First Watch RestaurantsGeneva, IL, United States
Full-time

In addition to no night shifts, ever and our fully chef-curated menu, our #1 priority has always been our people.We care about our customers, and we care about you! That's where our YOU FIRST cultu...Show more

 • Promoted

Servers

Red Robin InternationalOswego, IL, United States
Full-time

TipsRed Robin servers also earn variable tips (hourly pay will not be less than applicable minimum wage).Red Robin isn't your typical burger restaurant.We're a team filled with unbridled energy, ma...Show more

 • Promoted

Dining Server

Cedarhurst Senior LivingYorkville, IL, United States
Full-time +1

Cedarhurst Senior Living is a leading provider of senior living communities, dedicated to enriching the lives of residents through exceptional care and personalized services.With a commitment to ex...Show more

 • Promoted

Server

Longhorn SteakhouseOswego, IL, United States
Full-time

Legendary food and service begins with legendary people.We believe in earning the loyalty of our Team Members with our strong, diverse culture, well-done benefits and growth opportunities.It takes ...Show more