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Bilingual Front Desk (healthcare)

Bilingual Front Desk (healthcare)

Randstad USAWhittier, California, US
9 hours ago
Job type
  • Full-time
Job description

We are seeking a bilingual (English / Spanish) Front Desk to support one or more mid-level managers in a low to medium-complexity environment. This is a 100% onsite role within a patient access building, and the ideal candidate will spend over 50% of their time interacting directly with patients. This position is a great fit for a self-motivated individual with superior customer service skills and proficiency in computer navigation.

Location : 12470 E. Whittier Blvd., Whittier, CA 90602

Pay : $24 / hr

Primary Responsibilities

  • Patient & Visitor Assistance : Greet and direct patients and visitors. Assist with KIOSK Check-in and KP.org enrollment .
  • Administrative Duties : Perform routine administrative tasks, including placing and routing telephone calls, typing, filing, faxing, handling mail, and ordering supplies.
  • System Management : Utilize computer systems and software, including Microsoft Word, Excel, and Internet applications, to perform various duties. Experience with EPIC is a plus.

Qualifications

  • Experience : A minimum of one year of related experience is ideal.
  • Education : A High School Diploma or GED is required. A Bachelor's Degree or enrollment in a medical career program is preferred.
  • Skills : You must have strong written and verbal communication skills. Proficiency in computer navigation and self-motivation are essential for success in this role.
  • Bilingualism : Bilingual Spanish / English skills are highly desired and a requirement for this role.
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    Front Desk • Whittier, California, US