Vice President of Infrastructure & Operations

Vice President of Infrastructure & Operations

About the Company

Innovative provider of cloud-based enterprise solutions for specialty retailers

Industry

Computer Software

Type

Privately Held

Founded

1985

Employees

51-200

Specialties

• cloud based omni-channel solutions
• merchandising
• planning
• replenishment
• bi analystics
• crm
• clienteling
• loss pervention
• pos
• mobile pos
• managed services
• 24 / 7 / 365 support
• training
• ecommerce
• order management
• and professional services

Business Classifications

About the Role

The Company is seeking a VP of Infrastructure & Operations to join their dynamic team. The successful candidate will be a hands-on leader with a strong technical background, capable of both strategic planning and getting involved in the nitty-gritty during critical situations. This role is pivotal in shaping the company's technical foundation, with a focus on building and maintaining reliable, scalable systems to support global expansion. The VP will be responsible for driving operational excellence, aligning technology with business impact, and inspiring cross-functional teams. Key competencies include a leadership style that fosters team growth, a mindset focused on root-cause analysis, and a commitment to continuous improvement.

As the VP of Infrastructure & Operations, you will have a direct impact on the company's strategy, particularly in the areas of infrastructure and operations. The role involves architecting, maintaining, and scaling global infrastructure, ensuring 24 / 7 system availability, and managing vendor relationships. The ideal candidate will have over 10 years of IT experience, with at least 5 years in a leadership role, and a proven track record in managing mission-critical systems. Experience in a SaaS environment, international infrastructure setup, and a strong background in 24 / 7 high-availability operations are essential. The role also requires expertise in IaC tools, Linux / Windows platforms, enterprise storage, MySQL, and network routing / switching. A Bachelor's degree or equivalent experience is required, with relevant certifications being a plus.

Hiring Manager Title

CTO

Travel Percent

Less than 10%

Functions