Service Writer

Jack Burford Chevrolet has been servicing the residents of Madison County for over 50 years. We have an excellent history of providing quality Chevrolet vehicles, along with superior customer service. We pride ourselves on being a cutting edge dealer and helping our employees become the best they can be. If you're looking to be a part of our growing family, please apply!

BENEFITS

• Competitive pay!
• Climate controlled shop
• Paid for GM training
• Paid vacation
• Bonuses available
• Medical Insurance
• Dental Insurance
• Vision Insurance
• 401 K
• Opportunity to grow and advance!
• Clean & friendly work environment

RESPONSIBILITIES:

• Meet with customers and determine their needs for repair and/or service of their vehicle issues
• Increase customer satisfaction by building customer relations.
• Maintain the company's standards for ethical business practices, professional image, orderliness, customer service and good employee and community relations.
• Monitor the progress of each vehicle throughout the day, and updating customers frequently
• Increase profitability by maximizing sales & execute retail promotions.
• Responsible for overseeing the technician working on customers' vehicle including their time management/efficiency, parts ordering, job completion times.
• Oversee and participate in quality control.
• Participate in the development and documentation of Standard Operating Procedures as appropriate.

REQUIREMENTS

• High School Diploma or equivalent.
• Ability to read, write and speak English fluently.
• Ability to concentrate and accomplish tasks despite interruptions.
• Ability to perform a variety of tasks simultaneously.
• Proficient use of computers/business machines