Commercial Claims Manager

Commercial Claims Manager

Job Summary : Commercial Claims Manager

Travel is required from location to location as necessary.

Essential Duties and Responsibilities :

Client Claims Advocacy and Oversight

Stay current on legal, regulatory, and market developments that impact claims and risk management operations and timely resolution of claims across all lines (property, casualty, auto, workers' comp, professional liability, etc.)

• Liaise with carriers, adjusters, and legal counsel to ensure claim handling aligns with client interests

Risk Assessment and Advisory Services

Conduct risk assessments and loss analyses for client accounts to identify exposures and recommend risk control or coverage solutions.

Insurance Program and Carrier Coordination

Collaborate with insurance carriers on policy terms, claims handling procedures, and renewal negotiations.

Data Analytics and Reporting

Maintain claims databases, analyze loss trends, and prepare stewardship reports and dashboards for clients and leadership.

Process Improvement and Training

Develop internal best practices, workflows, and staff training to enhance claim handling efficiency and client communication.

Qualifications :

Claims and Coverage Expertise

Client Relationship Management

Analytical and Strategic Thinking

Negotiation and Advocacy

Organizational and Leadership Abilities