CREW MEMBER

Job Description

Job Description

Crew Members are responsible for delivering great guest experience. This entry level team member position at Cafua Management Company prepares products according to the Dunkin’ Brands operational and quality standards and serves them with enthusiasm in a clean, fast paced environment. Crew Members work as part of a team to ensure we are meeting our Guests’ needs, giving them a reason to come back again, and again.

RESPONSIBILITIES INCLUDE (BUT NOT LIMITED TO) THE FOLLOWING

Team Environment

• Work well with others respectfully, and can interact in a positive efficient manner
• Respond positively to coaching and feedback
• Able to communicate with team members, as well as with supervisors within the organization
• Able to learn and execute multiple tasks

Operational Excellence

Profitability

Skills / Qualifications

Guest Focus

Passion for Results

Problem Solving and Decision Making

Interpersonal Relationships & Influence

GUEST FIRST CULTURE

Embracing a guest first culture is not a strategy; it is the way we should execute our business. Start by taking personal responsibility to provide the best guest service in the industry. Together, we can accomplish this by delivering what our guests want : quality products; fast, friendly service; and a clean restaurant. Quality products are prepared using the proper systems and recipes the way the guest ordered it. Friendly service starts with you - a warm greeting, a smile, and a thank you go a long way. A clean restaurant provides the guest with the atmosphere they want. Let's make their day ... every guest, every day.

“With 200+ locations in 6 states, Cafua Management Company is one of the largest private Dunkin Donuts franchise in the US with a People First culture. You are applying to work with a franchisee of Dunkin' Donuts, not Dunkin' Brands, Inc., Dunkin' Donuts or any of their affiliates. If hired, Cafua Management Company will be your only employer”

Cafua Management Company is an equal-opportunity employer and complies with all applicable federal, state, and local laws regarding nondiscrimination. We are committed to providing equal employment opportunities to all individuals regardless of race, color, religion, sex, national origin, age, disability, marital status, sexual orientation, gender identity, genetic information, military / veteran status, or any other basis prohibited by applicable law.

If you believe you have been discriminated against or have concerns about the company's compliance with EEOC guidelines, please contact our Human Resources department at  HR@Cafuamanagement.com.

We use eVerify to confirm U.S. Employment eligibility.