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Customer Service Representative
Customer Service RepresentativeNY Staffing • New York, NY, US
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Customer Service Representative

Customer Service Representative

NY Staffing • New York, NY, US
1 day ago
Job type
  • Permanent
Job description

Event Support Team Member

We are looking for a detail-oriented and efficient event support team member to assist with up to four days support for an on-site conference support in New York, New York. This is a contract position ideal for individuals who excel in delivering exceptional customer service. The role requires a detail-oriented individual who is comfortable handling multiple tasks and engaging directly with attendees.

Responsibilities :

  • Welcome and assist conference attendees with a detail-oriented and friendly demeanor.
  • Provide guidance and answer questions about event sessions and locations.
  • Distribute badges, lanyards, and conference materials to attendees.
  • Manage the registration tables and ensure smooth operations throughout the event.
  • Offer general support to the conference team, addressing any immediate needs.
  • Assist attendees in completing the registration process using laptops.
  • Handle the unpacking and preparation of materials, including lifting boxes weighing 25-40 pounds.
  • Maintain a high level of efficiency and attention to detail in all tasks.
  • Ensure punctuality and readiness to adapt to the dynamic event environment.

Requirements :

  • Prior experience in customer service or conference support is preferred.
  • Ability to work on your feet for extended periods and perform physical tasks such as lifting boxes.
  • Strong communication and interpersonal skills to engage with attendees effectively.
  • Demonstrated ability to work in a fast-paced setting while maintaining attention to detail.
  • Punctuality and reliability are essential for success in this role.
  • Proficiency in using laptops or similar devices for registration purposes.
  • Attire that is neat and suitable for a detail-oriented environment is required for the duration of the event.
  • Must adhere to event policies, including refraining from taking giveaway items intended for attendees.
  • TalentMatch Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

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