Talent.com
Commercial Technology Sales Specialist, Customer Relations-PHILLY

Commercial Technology Sales Specialist, Customer Relations-PHILLY

Owens & MinorPhiladelphia, PA, US
30+ days ago
Job type
  • Full-time
Job description

Commercial Technology Account Manager

At Owens & Minor, we are a critical part of the healthcare process. As a Fortune 500 company with 350+ facilities across the US and 22,000 teammates in over 90 countries, we provide integrated technologies, products and services across the full continuum of care. Customersand their patientsare at the heart of what we do.

Our mission is to empower our customers to advance healthcare, and our success starts with our teammates.

Owens & Minor teammate benefits include :

  • Medical, dental, and vision insurance, available on first working day
  • 401(k), eligibility after one year of service
  • Employee stock purchase plan
  • Tuition reimbursement

The anticipated salary range for this position is $75-85k base plus 15K target variable, uncapped. The actual compensation offered may vary based on job related factors such as experience, skills, education and location.

Ensures that the customer is satisfied with company products and services. Works closely with Sales Account Executives and oversees day-to-day relationship with customer. Ensures schedules and budgets are met according to contractual agreements.

Travel within assigned region, Newark to Lancaster PA-prefer Philly as a home base.

Responsible for organic growth within the existing commercial technology customer base. Travels to assigned accounts to manage Owens & Minor Commercial Technology relationships and to ensure technical needs are met, provide problem resolution, and identify program and product expansion opportunities. Provides sales support to Technology Directors in sales geography. May independently perform Technology-related service support at assigned accounts. Ensures that hospitals and surgery center Technology services needs are acknowledged and addressed.

Core Responsibilities

  • Establishes, maintains, and continuously strengthens relationships within the assigned customer base.
  • Identifies opportunities within assigned accounts and increases adoption and expansion of technology services while maintaining profitability.
  • Targets and pursues expansion of technology offerings to new departments within a given customer engagement.
  • Searches for opportunities to introduce additional technology services into existing customer accounts.
  • Prepares and leads the presentation of routine business reviews within the assigned territory to showcase value delivered to the customer.
  • Collaborates with implementation teams to ensure satisfactory project completion and customer onboarding for newly assigned and / or newly expanded accounts.
  • Ensures compliance to all terms and conditions of customer contracts and coordinates with leadership to address issues.
  • Works with home office legal team to develop contracts, contract amendments and proactively provide contract renewals when applicable.
  • Presents new functionality, upgrades and modules to existing customer base. Partners with commercial technology leadership to proactively educate customers.
  • Monitors customer satisfaction through ongoing identification of customer needs and expectations. Addresses risk immediately and escalates internally as appropriate.
  • Acts as liaison between Hospital Supply Chain, Clinical, IT division department heads and Owens & Minor.
  • Supports achieving savings expectations and targets set forth in contractual agreements.
  • Assist with onsite training clinical staff on use of the technology platform.
  • Participates in commercial technology implementations and provides support in geographical area.
  • May act as commercial technology special project lead on assigned accounts.
  • Supports billing for technology services and submit requests to bill when needed as well as support A / R review to ensure accounts are always in good standing.
  • Generates leads for other Owens & Minor commercial offerings.
  • Supplemental Job Functions :

    Support Technology Director on Technical Demonstrations, Data Analytics, Physical Assessments, RFPs and Sales Proposals when required. May travel up to 65% of the time.

    Performs additional duties as directed.

    Qualifications

    Education & Experience Required :

  • Bachelor's degree, required in Sales & Marketing, Business Administration, Information Technology or a related disciplinary area.
  • Over one year and up to three years of related experience preferred.
  • Or any combination of education and experience to meet the above requirements.
  • Knowledge Skills & Abilities :

  • Has experience leading company transforming projects
  • Ability to implement sales strategies.
  • Demonstrated persuasion, negotiation, and influencing skills.
  • Ability to follow up and follow through to ensure customer commitments are kept.
  • Clear and accurate verbal and written communication skills, ability to deliver effective product presentations.
  • Demonstrated knowledge of competitive products, pricing, strategy, accurate / appropriate market share, etc. as well as knowledge of O&M products.
  • Awareness of applicable government regulations and their impact on the business.
  • Demonstrated project planning and organizational skills.
  • Ability to develop long range plans to accomplish territory objectives.
  • Ability to meet deadlines.
  • Ability to work independently as well as part of a team.
  • Ability to recognize business or incremental sales opportunities.
  • Ability to display sound business judgement on a consistent basis.
  • Honesty and integrity.
  • Owens & Minor is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, sex, sexual orientation, genetic information, religion, disability, age, status as a veteran, or any other status prohibited by applicable national, federal, state or local law.

    Create a job alert for this search

    Technology Specialist • Philadelphia, PA, US

    Related jobs
    Retail Sales Specialist - LG Appliances

    Retail Sales Specialist - LG Appliances

    Best BuyUSA, New Jersey, Woodbury
    Full-time +1
    Arial,Helvetica,sans-serif;"> As a Retail Sales Specialist for our LG appliances, you'll engage with customers to understand their needs, preferences and budget while providing expert service and...Show moreLast updated: 5 days ago
    • Promoted
    Business Technology Solutions Associate Consultant- Power Platforms

    Business Technology Solutions Associate Consultant- Power Platforms

    ZSPrinceton, NJ, United States
    Full-time
    As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by. Here you'll work side-by-side with a powerful collective of thinkers a...Show moreLast updated: 30+ days ago
    • Promoted
    CPQ Resale Support Specialist

    CPQ Resale Support Specialist

    UnisysBlue Bell, PA, United States
    Full-time
    What success looks like in this role : .Support the end-to-end CPQ process for Unisys hardware and software resale opportunities. Partner with Sales teams to gather requirements and generate accurate,...Show moreLast updated: 2 days ago
    Senior Specialist, Sourcing & Vendor Management

    Senior Specialist, Sourcing & Vendor Management

    Unicon Pharma IncValley Forge, PA, United States
    Full-time
    Quick Apply
    Description : Senior Specialist, Sourcing & Vendor Management Position : Remote / Open to any US time zone 12 Months (possible e...Show moreLast updated: 4 days ago
    Sales Specialist

    Sales Specialist

    ChristianSky AgencyTrenton, NJ, US
    Full-time
    Quick Apply
    Join Our Dynamic Team and Propel Your Career to New Heights! Are you prepared to seize an extraordinary opportunity with our rapidly expanding company?.We're experiencing e...Show moreLast updated: 30+ days ago
    • Promoted
    Director, US Commercial Strategy

    Director, US Commercial Strategy

    BioSpace, Inc.Princeton, NJ, United States
    Full-time
    This role reports directly to the U.General Manager and is a key member of the U.It is responsible for driving integration across commercial functions, shaping and executing portfolio strategy, and...Show moreLast updated: 3 days ago
    • Promoted
    Principal Sales Engineer - CICS Systems

    Principal Sales Engineer - CICS Systems

    Rocket SoftwareTrenton, NJ, United States
    Full-time
    It's fun to work in a company where people truly BELIEVE in what they're doing!.The Principal Sales Engineering role will support Account Executives in new and existing partner relationships, as we...Show moreLast updated: 3 days ago
    • Promoted
    Technical Specialist

    Technical Specialist

    AppleMarlton, NJ, United States
    Full-time
    Apple Retail is where the best of Apple comes together.We bring our expertise to help people do what they love, delivering an only-at-Apple experience. At Apple, we believe inclusion is a shared res...Show moreLast updated: 3 days ago
    • Promoted
    Commercial Sales Manager

    Commercial Sales Manager

    AutoZoneEgg Harbor City, NJ, United States
    Full-time +1
    The Commercial Sales Team at AutoZone plays a pivotal role in driving growth across our professional customer base.Focused on delivering quality parts, reliable service, and dedicated support, this...Show moreLast updated: 3 days ago
    • Promoted
    Technical Business Relationship Manager

    Technical Business Relationship Manager

    CommvaultTrenton, NJ, United States
    Full-time
    We've learned that scammers are impersonating Commvault team members-including HR and leadership-via email or text.These bad actors may conduct fake interviews and ask for personal information, suc...Show moreLast updated: 3 days ago
    Sales / Client Representative

    Sales / Client Representative

    BrightView LandscapesHamilton, NJ, US
    Full-time
    At BrightView, the best teams are created and maintained here.If you are searching for your next fulfilling career, picture yourself on a best-in-class team where you can grow to be your brightest....Show moreLast updated: 23 days ago
    Outside Sales - Luxury Residential Technology

    Outside Sales - Luxury Residential Technology

    TheCoTeam, LLCWayne, PA, US
    Full-time
    Quick Apply
    The Outside Sales Representative is responsible for creating sales, establishing and maintaining both client and referral relationships, curating a steady pipeline of active opportunities, and cons...Show moreLast updated: 5 days ago
    Sales Specialist

    Sales Specialist

    Interra InternationalPHL
    Full-time
    Quick Apply
    Join Our Team as a Sales Specialist - Tagalog Fluency Required.Are you a results-driven professional who thrives in a fast-paced, global environment? We're looking for a. In this role, you'll bring ...Show moreLast updated: 30+ days ago
    Technical Sales Engineer

    Technical Sales Engineer

    Dartronics, Inc.Doylestown, Pennsylvania, United States
    Full-time
    Quick Apply
    Sales Engineer - Pennsylvania Territory.Are you a technically minded, results-driven professional with proven success in selling packaging equipment and machinery? Do you thrive on the thrill of th...Show moreLast updated: 10 days ago
    • Promoted
    Field Sales Support Specialist - Atlanta

    Field Sales Support Specialist - Atlanta

    Tremco Construction Products Group, Inc.Maple Shade, NJ, United States
    Full-time
    Direct responsibility to support the Territory Manager daily basis in non-selling functions.Responsibility for non-selling tasks such as reading, reporting, and responding to contractor communicati...Show moreLast updated: 30+ days ago
    • Promoted
    Wireless Sales Manager

    Wireless Sales Manager

    OSL Retail ServicesPhiladelphia, PA, United States
    Full-time
    Ready to take your sales career to the next level? As aTeam Leadyou’ll play a vital role in advancing sales objectives, developing a skilled team of Mobile Experts, and ensuring that customers rece...Show moreLast updated: 3 days ago
    • Promoted
    Tech Support Specialist I

    Tech Support Specialist I

    Turn5Paoli, PA, United States
    Full-time
    Turn5 is one of the largest and fastest growing e-commerce retailers in the Greater Philadelphia area.Best known for our award-winning, e-commerce platforms, AmericanMuscle.With the acquisition of ...Show moreLast updated: 3 days ago
    • Promoted
    Sales Force CPQ Tech Lead

    Sales Force CPQ Tech Lead

    Diverse LynxPrinceton, NJ, United States
    Full-time
    Role : Sales Force CPQ Tech Lead.Should have strong experience in Salesforce CPQ (Formerly Steelbrick) and Billing including the Tax and Subledger integrations. Must have strong CPQ and Billing exper...Show moreLast updated: 3 days ago
    • Promoted
    Sales / Business Development

    Sales / Business Development

    EMCOR GroupTrenton, NJ, United States
    Full-time
    Invest time to identify and develop relationships that can become champions within core market across assigned region.Develop annual personal sales growth, lead generation and closing rate goals.Re...Show moreLast updated: 3 days ago
    • Promoted
    Field Sales Support Specialist - Atlanta

    Field Sales Support Specialist - Atlanta

    StonhardMaple Shade, NJ, United States
    Full-time
    Direct responsibility to support the Territory Manager daily basis in non-selling functions.Responsibility for non-selling tasks such as reading, reporting, and responding to contractor communicati...Show moreLast updated: 30+ days ago