Senior Manager, Customer Sales Optimization

Senior Manager, Customer Sales Optimization

Job Location : Dallas, TX

This position can be located in the Frisco, TX Office or Hershey, PA Office (hybrid)

Summary : Hershey is looking for a technical Senior Product Manager to own the strategy, roadmap, and delivery of the technology that enables our customer sales optimization capabilities. This role will require working closely with cross-functional technical teams and leaders from various functions of the business, including but not limited to strategic revenue growth management, planning, sales, category management, and marketing. We have the blueprint for the defined products but are looking for someone excited to take that blueprint and build a clear vision & roadmap to drive the multi-year execution. This role will have clear expectations of delivering tangible business value. If that sounds exciting, please apply!

Responsibilities :

• Develop and communicate in partnership with business stakeholders the product vision, strategy, and roadmap in alignment with overall business and technical goals for customer sales optimization including trade technologies
• Partner with cross-functional IS teams on a holistic strategy for Trade & customer sales capabilities and collaborate with product owners to ensure a clear understanding of requirements.
• Continuously collects and analyzes data and product feedback to identify opportunities for product improvement
• Lead the design & implementation of key performance indicators (KPIs) to monitor product performance
• Collaborate with IS team to ensure product scalability, compliance, and integration with Hershey's Enterprise Data & Platform environments.
• Commit with stakeholders on incremental value being delivered through customer sales optimization products (e.g. increased net sales, optimizing costs, etc.)
• Provides input throughout all stages of a product's lifecycle including modifications, upgrades and maintenance of the product
• Enforces agile methodologies throughout projects, actively participates in sprint planning, manages the backlog, and guides through associated enterprise prioritization processes further partnering with our Transformation and Cross-functional Portfolio Managers.

Requirements :