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Knowledge Management Systems and Governance Specialist
Knowledge Management Systems and Governance SpecialistDPR • Austin, Texas, USA
Knowledge Management Systems and Governance Specialist

Knowledge Management Systems and Governance Specialist

DPR • Austin, Texas, USA
11 days ago
Job type
  • Full-time
Job description

Job Description

DPR Construction is seeking a detail-oriented and systems-minded Knowledge Management Systems & Governance Specialist to build and sustain the infrastructure that makes DPRs knowledge easy to manage find and trust. This role will focus on the administration governance and scalability of DPRs enterprise knowledge systems. The ideal candidate thrives at the intersection of process technology and business enablement with a passion for creating systems and standards that enhance knowledge sharing and improve the employee experience.

This position will partner with product managers content leads and technical peers to ensure our knowledge systems are reliable consistent and measurable laying the foundation for how DPR captures organizes and delivers knowledge to project teams and business leaders.

Responsibilities

System Administration & Health

  • Manage the day-to-day health of DPRs enterprise knowledge systems including permissions site configuration and user support.
  • Collaborate with technical SharePoint team on configuration decisions ensuring platforms remain stable scalable and aligned with business needs.
  • Provide onboarding training and troubleshooting support for content contributors and stakeholders.
  • Monitor system performance and proactively identify opportunities to streamline administration and improve usability.

Governance & Lifecycle Management :

  • Design and implement governance processes for knowledge content including creation review versioning and archiving.
  • Establish and maintain standards for content formatting organization and contributor practices.
  • Partner with content owners to ensure content remains fresh accurate and aligned with best practices.
  • Promote adoption of platform and content standards by evaluating how employees interact with content and optimizing usability.

    • Metadata & Data Model Design

  • Develop and maintain metadata models taxonomies and tagging frameworks that improve search personalization and integration.
  • Ensure data integrity and consistency across multiple knowledge products and systems.
  • Collaborate with product and technical teams to align metadata design with future integrations and AI tools.
  • Own the design implementation and maintenance of integrations between Microsoft 365 SharePoint and other enterprise systems with a deep understanding of key touchpoints and downstream impacts to ensure seamless data flow improved efficiency and a connected user experience.

    • Measurement & Reporting :

  • Define and maintain dashboards and reporting tools that track content usage system health and adoption.
  • Analyze system usage patterns to uncover gaps identify opportunities and drive improvements in content employee engagement and business strategy.
  • Provide regular reporting to leadership to demonstrate the value of knowledge systems.

    • Support for Knowledge Sharing & Continuous Improvement

  • Collaborate with product managers and content leads to identify gaps in DPR-wide knowledge and help develop solutions.
  • Benchmark DPRs intranet and knowledge systems against industry best practices and emerging technologies.
  • Participate in knowledge-sharing events and initiatives that promote adoption of DPRs knowledge resources.
  • Stay current on Microsoft 365 and SharePoint advancements assessing new features and updates to identify opportunities for implementation and improved user experience.

    • Qualifications

  • Bachelors degree in Information Systems Knowledge Management Business Administration Construction Management or related field.
  • 5 years of experience in a role focused on knowledge management intranet governance information systems or related discipline.
  • Demonstrated experience managing permissions content governance or administration in enterprise platforms (SharePoint strongly preferred).
  • Proven ability to design and implement content lifecycle processes (review cycles archiving versioning).
  • Familiarity with metadata taxonomy and data structures that support search and personalization.
  • Experience creating or maintaining dashboards and usage reporting to track adoption and performance.
  • Strong business acumen with the ability to translate user needs into scalable governance processes.
  • Prior exposure to construction industry knowledge terminology or project workflows strongly preferred.
  • Location Preference : San Diego Boston Austin Reston.

    • Skills & Attributes

  • Communication & Collaboration : Ability to communicate clearly build consensus and work across organizational boundaries.
  • Analytical Thinking & Judgment : Skilled at diagnosing issues gathering input and making timely decisions that balance analysis with action.
  • Process-Oriented & Organized : Capable of documenting standardizing and improving business processes and workflows.
  • Drive for Results : Proactive resourceful and committed to following through.
  • Creative Problem-Solving : Able to generate and test solutions that improve usability and value.
  • Ever Forward Mindset : Open to new ideas applies lessons learned and builds partnerships for learning and sharing.
  • Technical Aptitude : Comfortable working with system configuration permissions and metadata; able to collaborate effectively with IT and technical teams.

    • Work Conditions

  • Prolonged periods of sitting and / or standing at a computer screen.
  • Must be able to sit or stand for long periods of time.
  • Must be able to lift 15 pounds at times.
  • Occasional domestic travel via airplane will be required for meetings.

    • This is a hybrid role with most time being spent working from home. Attendance at important meetings and events at the local DPR office is required.

    Attention Applicants :

    In compliance with local law we are disclosing the compensation or a range thereof for roles in locations where legally required. Actual salaries will vary based on several factors including but not limited to external market data internal equity location skill set experience and / or performance. Salary is just one component of DPRs total compensation package.

    DC & MA Pay Range : $91536-$156918. San Diego Pay Range : $83908-$143842

    DPR Construction is a forward-thinking self-performing general contractor specializing in technically complex and sustainable projects for the advanced technology life sciences healthcare higher education and commercial markets. Founded in 1990 DPR is a great story of entrepreneurial success as a private employee-owned company that has grown into a multi-billion-dollar family of companies with offices around the world.

    Working at DPR youll have the chance to try new things explore unique paths and shape your future. Here we build opportunity togetherby harnessing our talents enabling curiosity and pursuing our collective ambition to make the best ideas happen. We are proud to be recognized as a great place to work by our talented teammates and leading news organizations like U.S. News and World Report Forbes Fast Company and Newsweek.

    Explore our open opportunities at Experience :

    IC

    Key Skills

    Facilities Management,Customer Support,Fun,Application Programming,Airlines,Back Office

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Monthly Salary Salary : 83908 - 143842

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    Knowledge Management Specialist • Austin, Texas, USA

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