Support Agent
AirtmBuffalo, NY, US10 hours ago
Job type
- Full-time
Job descriptionExperience in customer support with technology programs Availability of schedule Have computer equipment and stable internet access Demonstrated analytical, empathic skills and teamwork Curiosity and proactive Familiarity with cryptocurrency English speaker Sri Lanka Vietnam WAEMU countries (Benin, Burkina Faso, Cte D'Ivoire, Guinea-Bissau, Mali, Niger, Senegal, and Togo) Tanzania
Support Agent
The commOps support team is responsible for attending and resolving the needs of our users, relying on procedures and tools provided by Airtm, to ensure that we comply with all applicable operational requirements and best practices of our operation.
What you'll be responsible for :
- Respond and solve the needs of our users through ticketing packages
- Achieve the objectives set by your team based on the operation
- Report immediate and prioritized needs of our users
- Fulfill a working day
- Attend team meetings
Experience, skills & stack required :
Application Instructions :
Please apply only if you are from Latin America or the following countries :
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Support Agent • Buffalo, NY, US
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