Automotive Guest Services RepresentativeBay Area

Automotive Guest Services Representative

Stress Free Auto Care is redefining the auto repair experience by delivering exceptional service with honesty, transparency, and convenience. We're a VC-backed company with a rapidly expanding footprint (currently at 18 stores, with plans to hit 45+ by 2025). Our mission is simple : make auto care a stress-free, trustworthy experience for everyone. Join us on this exciting journey and play a pivotal role in reshaping the automotive service industry!

Stress-Free Auto Care Northern California Starting Pay : $24 / hr + overtime + bonus potential

Want to launch your automotive career as an Automotive Guest Services Representativewithout the grease or guesswork? At Stress-Free Auto Care, we're redefining the repair shop experience across our 22 high-rated locations (4.8 average). We're on the hunt for sharp, customer-focused individuals who thrive in fast-paced, tech-enabled environments. If you've got the people skills but lack the car know-how, we've got you covered with a paid, hands-on 12-week training academy that gets you shop-ready.

What You'll Do

• Greet guests and document their concerns with clarity and empathy
• Write and manage service repair orders from start to finish
• Build accurate digital estimates and recommend preventive services
• Coordinate technician workflow and keep customers informed in real time
• Finalize invoices, explain completed work, and schedule future appointments
• Uphold high standards through proper documentation and KPI tracking

You're a Fit If You Have...

What You'll Get

Ready to Elevate Your Career? If you're interested in joining a supportive team that values your skills and dedication, we'd love to hear from you! Apply today to help us redefine automotive care.