Overview
As an IT Operations Technician with Epic Hosting, you will monitor the hosting infrastructure stack and respond to problems. You will use investigative and troubleshooting skills across a variety of tools to identify and resolve both routine and complex network, hardware, virtualization, and related problems. You will connect with contacts from healthcare organizations to address impact, communicate issues, and perform system build.
Location and Relocation
The position is based on our campus in Madison, WI, and requires relocation to the area. We recruit nationally and provide financial relocation assistance.
Responsibilities
- Monitor the hosting infrastructure stack and respond swiftly to problems
- Utilize investigative and troubleshooting skills to identify and resolve routine and complex issues across network, hardware, virtualization, and related components
- Communicate issues and impact to contacts from healthcare organizations
- Perform system builds
Qualifications
Relocation to the Madison, WI area (reimbursed)A history of academic and professional successExceptional interpersonal, communication, initiative, and leadership abilitiesAvailable to work second or third shift hoursEligibility to work in the U.S. without sponsorshipCOVID-19 vaccinationPreferred Qualifications
Knowledge of Internet networking protocols and tools like TCP / IP, ping, and tracerouteKnowledge of Linux, especially Ubuntu, Redhat, or CentOSCompTIA+, CCNA, Network+, or Linux+ certificationKnowledge of VMwareEmployment details
Employment type : Full-timeJob function : Information TechnologyIndustries : Computer Networking and Information Technology & ServicesJ-18808-Ljbffr