LEAVE OF ABSENCE CONSULTANT

Principal Administrative Associate III

The Department of Social Services (DSS) is comprised of the administrative units of the New York City Human Resources Administration (HRA) and the Department of Homeless Services (DHS). HRA is dedicated to fighting poverty and income inequality by providing New Yorkers in need with essential benefits such as Food Assistance and Emergency Rental Assistance. DHS is committed to preventing and addressing homelessness in New York City by employing a variety of innovative strategies to help families and individuals successfully exit shelter and return to self-sufficiency as quickly as possible. Human Resources Solutions (HRS) support the human resources needs of the Department of Social Services, the Human Resources Administration, and the Department of Homeless Services through strategic partnership and collaboration, with the goal of creating an inclusive, motivated, and client centered workforce. HRS Office of Benefits Administration is recruiting for one (1) Principal Administrative Associate III to function as a Leave Consultant who will :

• Appropriately refer long-term leave of absence cases to OSR's Employee Discipline Unit, by exercising proper judgment when employees on long-term leave of absence do not comply with agency leave rules and regulations; thoroughly monitor leave cases, and promptly refer employees to the Employee Discipline Unit, when necessary / required.
• Accurately process employees' requests for long-term leaves of absence personnel transactions in the New York City Automated Personnel System (NYCAPS); thoroughly review and assess long-term leave case documentation, to determine leave eligibility, eligibility for certain agency payroll programs, and determine the proper actions to take in the NYCAPS system; secure proper authorization from LOAU management, prior to processing the aforementioned personnel transactions; utilize PMS, NYCAPS, CityTime, WMS, HRA One Viewer, ERSUS (internal LOAU tracking database) and the Employee Online Requests system in processing long-term leaves of absence personnel transactions;
• Prepare agency letters and memos for distribution to employees on long-term leaves of absence, and for distribution to other OSR divisions / units, such as Payroll and Timekeeping Administration.
• Interpret those agency policies and procedure governing the long-term leave of absence process / general agency policy and procedure, possess expertise / knowledge / information to when providing advisement and customer service to employees who are out on long-term leaves of absence.
• Liaise with other city agencies directly involved in the long-term leave of absence process (i.e. Department of Citywide Administrative Services (DCAS) and NYCAPS); liaise with multiple agency divisions / units, (i.e. Payroll Administration, Timekeeping Administration, the Employee Discipline Unit, the Office of Legal Affairs, etc.), to ensure that current leave request / leave information for affected staff member is data-entered to reflect correct leave and pay information, by providing status updates / accurate information on LOAU long-term leave of absence cases clearly, comprehensively and concisely;
• Research / identify problems and provide feedback, solutions and recommendations that will improve / enhance the agency's current long-term leave of absence procedure; consults / confers with the DCAS and NYCAPS for clarification on policies and procedures in administering and expediting long term leave of absence requests.
• Secure required information and / or documentation regarding employees who request a long-term leave of absence, by collaborating with the Human Resources Business Partners (HRBPs) and location supervisors, to resolve issues / problems that may impact the efficient processing of an employee's long-term leave of absence request.
• Administer various agency grants and programs, such as the Special Extended Sick Leave with Pay (3.5) grant and the Dedicated Sick Leave Program, in accordance with agency policy and procedure.
• Respond to requests for information made by employees or agency division / units, regarding the long-term leave of absence procedure or long-term leave of absence cases, in a prompt, clear and accurate manner.

Work Location : 4 WTC Hours / Schedule : 9 : 00 am to 5 : 00 pm PRINCIPAL ADMINISTRATIVE ASSOC - 10124

Minimum Qualifications

1. A baccalaureate degree from an accredited college and three years of satisfactory full-time progressively responsible clerical / administrative experience, one year of which must have been in an administrative capacity or supervising staff performing clerical / administrative work of more than moderate difficulty; or 2. An associate degree or 60 semester credits from an accredited college and four years of satisfactory full-time progressively responsible clerical / administrative experience including one year of the administrative supervisory experience described in "1" above; or 3. A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and five years of satisfactory full-time progressively responsible clerical / administrative experience including one year of the administrative supervisory experience as described in "1" above; 4. Education and / or experience equivalent to "1", "2", or "3" above. However, all candidates must possess the one year of administrative or supervisory experience as described in "1" above. Education above the high school level may be substituted for the general clerical / administrative experience (but not for the one year of administrative or supervisory experience described in "1" above) at a rate of 30 semester credits from an accredited college for 6 months of experience up to a maximum of 3 years.

This position is also open to qualified persons with a disability who are eligible for the 55-a Program. Please indicate at the top of your resume and cover letter that you would like to be considered for the position through the 55-a Program.

As a prospective employee of the City of New York, you may be eligible for federal loan forgiveness programs and state repayment assistance programs. For more information, please visit the U.S. Department of Education's website.

New York City residency is generally required within 90 days of appointment. However, City Employees in certain titles who have worked for the City for 2 continuous years may also be eligible to reside in Nassau, Suffolk, Putnam, Westchester, Rockland, or Orange County. To determine if the residency requirement applies to you, please discuss with the agency representative at the time of interview.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.