Inside Sales Representative

Under direct supervision, provides sales and customer service activities primarily related to retail customers utilizing knowledge of sales techniques and industry knowledge.

• Provides customer service primarily to retail customers, via walk-in, telephone or email, including assisting with customer inquiries on product selection, pricing, availability, and refunds / exchanges requiring a working knowledge of company products, procedures and practices.
• Actively engages in selling company products / services and related items.
• Provides material estimates and quotes for small packages (stairs, decks, fences, sheds, etc.).
• Enters orders into computer system and schedules delivery of products.
• Handles and resolves simple customer complaints and forwards more complex issues to more senior staff for resolution.High School Diploma or General Education Degree (GED) and six (6) months sales-related experience; or equivalent combination of education and experience.

Builders FirstSource is an Equal Opportunity / Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status or status as an individual with a disability. In compliance with the ADA Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position with Builders FirstSource, please call (214) 765-3990 or email : ADA.Accommodation@bldr.com. Please do not send resumes to this email address - it is intended only to be used to request an accommodation in submitting an application for a job opening. https : / / www.dol.gov / ofccp / regs / compliance / posters / ofccpost.htm EEO THE LAW - English / Spanish EEO IS THE LAW - SUPPLEMENT - English / Spanish Pay Transparency Provision - English / Spanish