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National Broker Relationship Manager

National Broker Relationship Manager

ChubbChicago, IL, US
1 day ago
Job type
  • Full-time
Job description

National Broker Relationship Manager

The National Broker Relationship Manager is responsible for leading Chubb Workplace Benefits, enterprise-wide engagement and relationship management with key national broker partners. This role oversees strategic broker partnerships, drives profitable growth through cross-selling and collaboration, and ensures alignment of broker activities with our business objectives. The Manager will work closely with internal stakeholders and field leadership to deliver exceptional broker experiences, facilitate business planning, and provide actionable insights to support sales and marketing initiatives.

Key Responsibilities

  • Serve as the primary point of contact for all national broker partnerships, ensuring strong, long-lasting relationships.
  • Develop trusted advisor relationships with key brokers at national, regional, and local levels.
  • Utilize deep understanding of broker organizations to uncover new business opportunities and facilitate collaboration across Chubb's product lines
  • Leverage internal and broker-generated data to identify targeted customers and cross-selling opportunities; convert insights into actionable business initiatives.
  • Constructively influence transactions, proactively manage pipeline opportunities, and oversee key renewals.
  • Elevate broker performance around key initiatives, including market segmentation, product launches, and strategic campaigns.
  • Facilitate regular discussions (monthly / quarterly) to review activity, new business, and performance metrics for national broker partners.
  • Support sales teams in positioning Chubb solutions through national broker channels; track activity and status by broker.
  • Prepare in-depth quarterly broker reports with quantitative and qualitative analysis, commentary on results, and identification of key opportunities.
  • Lead business planning sessions with brokers, including participation in major industry conferences
  • Communicate broker results, initiatives, and strategic updates to internal stakeholders and field teams.
  • Provide training and education to sales teams on building successful broker relationships.
  • Drive growth expectations with assigned national broker partners.
  • Maintain a clear understanding of national broker partners' goals and aspirations.
  • Leverage CWB's value proposition to assist and align with broker partners' objectives.

Key Competencies

  • Advanced results orientation, customer focus, teamwork, leadership, influence, and communication skills.
  • Broad industry knowledge, including products, distribution, regulation, and current market issues.
  • Strong financial acumen, analytical skills, business planning, report writing, and presentation abilities.
  • Proven experience in managing broker and agency relationships at a national level.
  • High proficiency in sales and marketing of insurance products, with ability to develop and execute cohesive strategies across multiple segments.
  • Demonstrable ability to communicate, present, and influence stakeholders at all organizational levels.
  • Experience delivering client-focused solutions and managing multiple complex projects simultaneously.

    • Education and Experience

  • Bachelor's degree required; advanced degree preferred.
  • Experience in broker relationship management, sales, marketing, or underwriting within the insurance industry.

    • Chubb Individual Contributor Competencies

  • Problem Solving : Takes an organized and logical approach to thinking through problems and complex issues. Simplifies complexity by breaking down issues into manageable parts. Looks beyond the obvious to get at root causes. Develops insight into problems, issues and situation.
  • Continuous Learning : Demonstrates a desire and capacity to expand expertise, develop new skills and grow professionally. Seeks and takes ownership of opportunities to learn, acquire new knowledge and deepen technical expertise. Takes advantage of formal and informal developmental opportunities. Takes on challenging work assignments that lead to professional growth.
  • Initiative : Willingly does more than is required or expected in the job. Meets objectives on time with minimal supervision. Eager and willing to go the extra mile in terms of time and effort. Is self-motivated and seizes opportunities to make a difference.
  • Adaptability : Ability to re-direct personal efforts in response to changing circumstances. Is receptive to new ideas and new ways of doing things. Effectively prioritizes according to competing demands and shifting objectives. Can navigate through uncertainty and knows when to change course.
  • Results Orientation : Effectively executes on plans, drives for results and takes accountability for outcomes. Perseveres and does not give up easily in challenging situations. Recognizes and capitalizes on opportunities. Takes full accountability for achieving (or failing to achieve) desired results.
  • Values Orientation : Upholds and models Chubb values and always does the right thing for the company, colleagues and customers. Is direct truthful and trusted by others. Acts as a team player. Acts ethically and maintains a high level of professional integrity. Fosters high collaboration within own team and across the company; constantly acts and thinks "OneChubb"

    • The pay range for the role is $152,400 to $259,000. The specific offer will depend on an applicant's skills and other factors. This role may also be eligible to participate in a discretionary annual incentive program. Chubb offers a comprehensive benefits package, more details on which can be found on our careers website.

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