Assistant Store Leader (Manager) (PDI)

Assistant Store Leader

Overview : We're excited to have now joined the 7-Eleven family of stores! The Assistant Store Leader is responsible for assisting management with overall store conditions, in order to maximize guest services and store profitability. The Assistant Store Leader will aid in fostering a coaching environment where employees want to excel, and are recognized for their achievements. The Assistant Leaders must be scheduled to work separate shifts / days with the exception of one day a week. He / She will oversee facility operations in the absence of Facility Leader. Cultivate a GUEST in Mind Culture. 1. Focus on the wildly important. 2. Be a leader. 3. Be committed to the guest.

Responsibilities :

• Provides prompt, courteous customer service by discovering guest's needs with management support.
• Assists in planning and preparing of schedules.
• Prepares shift reports and / or other reports as required by management.
• Completes DSR and shift analysis reports.
• Assists and supports management in calculations of food consumption, and requests purchases of food products, supplies and equipment, as required.
• Ensures accuracy of gasoline pump readings.
• Supports in the cleaning of shelves, drives, dispensers, restrooms, store interior / exterior, and other designated areas.
• Assists management in maintaining building, equipment and grounds.
• May assist in analyzing financial data including but not limited to; profit and loss statements, shortage to identify business opportunities and increase of sales.
• May assist in analyzing food service results and trends to determine the proper action plans, to leverage the stores food sales and address areas for improvement.
• Assists management with ordering and vendor check-in.
• Works under the direction of the Item Level Inventory Specialist with inventory audits.
• Contributes in price counting inventory, pricing, stocking and rotating merchandise.
• Conducts competitors survey at the direction of management using personal vehicle.
• Effectively reacts to and reports customer complaints tactfully and promptly.
• Addresses and follows company policy and procedures and all laws governing restricted beverage and tobacco sales.
• Performs service transactions in accordance with company policy such as alcoholic beverage & tobacco sales; lottery sales & redemptions; vendor coupons redemptions; Company approve credit card charges, etc.
• Follows credit card, money order, and check cashing policies.
• Effectively oversees facility operations during absence of Leader; communicates employee relations problems to management for further handling.
• Safeguards cash and merchandise; follow company robbery prevention and reaction procedures as provided in the emergency response and reporting procedures and policy manual.
• Reports and follows policies and procedures established to prevent loss of cash and merchandise due to actions by employees, vendors and / or customers.
• Ensures the bank deposits are made daily.
• Follows proper cash handling procedures in accordance with company policies.
• Ensures and eliminates safety hazards; reports unsafe acts or conditions to management.
• Prepares required accident / incident report, immediately reporting such activity to management.
• Operates cash register and all point-of-sale equipment efficiently.
• Aids in managing the merchandising of the facility by directing sales promotions, implementing new programs, and communicating to vendors and other appropriate personnel on marketing activities.
• Uses suggestive selling techniques.
• Assists in training and coaching to develop top performing employees.
• Assists management with applicant screening process.
• Carries out sales associate responsibilities, as required.
• Maintains personal appearance in accordance with company uniform and personal appearance policy for Assistant Store Leaders.
• Performs other duties as assigned.
• Reports to work on time and when scheduled.

Qualifications :