Talent.com
No longer accepting applications
Manager, Digital Services

Manager, Digital Services

United States Tennis Association (USTA)Orlando, FL, United States
5 days ago
Job type
  • Full-time
Job description

Manager, Digital Services

ID

2025-4710

# of Openings

Category

Technology

Company : Name

US-FL-Lake Nona

Who We Are

We are Tennis! The USTA (United States Tennis Association) is the national governing body for the sport of tennis and the leader in promoting and developing the sport's growth on every level in the United States, from local communities to the crown jewel of the professional game, the US Open.

Why Work for the USTA?

We are a passionate team of staff and volunteers focused on growing the sport of tennis and making it accessible to all. We are committed to removing barriers and creating opportunities for ALL to participate. Don't know tennis? Don't worry, you can still find yourself in the game!

The Role

Manage the ongoing strategies, tactics, and application of NTRP; manage the strategic development, tactical execution, and day-to-day operations of NTRP and USTA rankings to ensure USTA Competition Data Products provide players with an equitable, reliable measure of competitive ability.

NTRP

Drive the strategic development and comprehensive testing of NTRP policies, methodologies, and algorithm updates.

  • Manage the NTRP rating run and publishing process, including related activities with Active, USTA, and the ratings team.
  • Serve as a key consultant and SME on NTRP, collaborating with cross-functional teams to put NTRP in a position of 35x35 growth.
  • Support researching and responding to player and staff rating inquiries and appeals.
  • Lead NTRP operations team and serve as staff member to NTRP Advisory Committee

Rankings

  • Oversee the application of USTA rankings for adult, junior, and wheelchair tournaments.
  • Monitor and analyze the accuracy of USTA rankings, including updates to the ranking guidelines and calculations.
  • Serve as the subject matter expert on various cross-functional teams involved with the application of USTA ranking systems.
  • Manage the USTA ranking system and enhancements, including the final ranking process and applicable ranking updates.
  • Develop a ranking education strategy to inform providers and players, and drive desired engagement from parents, players, and staff.
  • WTN

  • Support key WTN projects and tasks focused on enhancing the accuracy and driving wider adoption of the rating system.
  • This position is designated as "hybrid / flex" in Orlando and may allow for both remote and on-site work. Any such position must meet the current USTA hybrid / flex requirements as updated from time to time. Please consult HR for the most current policy. This position is considered exempt

    Who You Are

  • Previous experience with rankings and ratings, including technical maintenance, enhancement, and product strategy
  • College degree or equivalent experience
  • Identifiable tennis background
  • High-level computer systems knowledge, including development standards and processes, with specific experience with testing and QA
  • Proficiency in advanced mathematics
  • Excellent computer skills
  • Excellent verbal, written, and interpersonal communication skills
  • Detail oriented
  • What We Offer

    At the USTA, we know people are our most important asset. For this reason, we offer a comprehensive benefits package designed to meet the needs of a diverse workforce!

  • Flexibility : Our Hybrid with Flexibility approach combines a balance of remote working with in-office collaboration to spark teamwork and creativity.
  • Comprehensive benefits designed to meet your unique needs : Medical, dental, vision, access to doctors virtually, a flexible spending account to manage your health and dependent care expenses, and life and disability insurance are a small part of our offerings.
  • Time to recharge and energize : Generous paid time off policy - including vacation, sick, personal, and paid holidays, parental leave, and a paid winter recess.
  • Plan for your future financially and professionally : 401(k) with employer matching (up to 3%), promotional and growth opportunities, Learning and Development programs to learn on the job, and up to $5,000 for tuition reimbursement.
  • Mental and emotional wellness : Resources for overall well-being, including mental health and meditation benefits.
  • Other cool perks : A personalized health management program, pet insurance, commuter benefits, identity theft protection, discounts with our network of partners, and fun events are just a few of the optional benefits available.
  • The expected range for the base salary for this position is $57,000 - 65,000. This range does not include any additional pay or benefits for which a person may qualify. The actual base salary offered is determined by several variables, including, as appropriate, the applicant's qualifications for the position, the years of relevant experience, their unique skills, and the location from which they will be performing the job.

    Come One, Come All

    We strongly encourage you to apply if you're interested; we'd love to learn how you can "serve" our team with your unique experience!

    USTA is dedicated to providing equal employment opportunities for all individuals, regardless of age, disability, national origin, race, color, religion, sex, sexual orientation, gender, gender identity, or expression, pregnancy, veteran status, marital status, family status, alienage or citizenship status, creed, genetic information, or any other status protected by applicable federal, state, or local law.

    Create a job alert for this search

    Digital Manager • Orlando, FL, United States

    Related jobs
    Traffic and Intelligent Transportation System Department Manager

    Traffic and Intelligent Transportation System Department Manager

    Stanley ConsultantsDeBary, Florida, United States, 32713
    Full-time
    Traffic and Intelligent Transportation System Department Manager.Stanley Consultants is an award-winning and industry-leading global consulting engineering firm, with an unmatched commitment to cul...Show moreLast updated: 30+ days ago
    • Promoted
    IT Operations Manager

    IT Operations Manager

    Halma plcOrlando, FL, US
    Full-time
    Join world-class experts in finding answers to our customers' toughest questions as our IT Operations Manager.This role is responsible for delivering and supporting infrastructure, cybersecurity an...Show moreLast updated: 30+ days ago
    • Promoted
    Configuration Manager Lead

    Configuration Manager Lead

    LeidosKissimmee, FL, US
    Full-time
    The Multi-Domain Solutions Division at Leidos currently has an opening for a Configuration Manager Lead.This is an exciting opportunity to use your experience to support the Advanced Battle Managem...Show moreLast updated: 27 days ago
    Service Operations Manager

    Service Operations Manager

    Stark TechOrlando, FL, USA
    Full-time
    Quick Apply
    Advance your career with the Stark Tech team.We'll shape your future together!.Stark Tech is a total optimization provider of facilities and energy solutions. Stark Tech leads the market in providin...Show moreLast updated: 30+ days ago
    • Promoted
    Project Manager, Service Delivery

    Project Manager, Service Delivery

    CommandLinkOrlando, FL, US
    Full-time
    As a Project Manager within our Service Delivery team, you will play a pivotal role in managing new orders for business customers across our range of services. Unlike traditional approaches, you wil...Show moreLast updated: 2 days ago
    • Promoted
    • New!
    Sr Digital Product Manager, eCommerce

    Sr Digital Product Manager, eCommerce

    BJ's Wholesale ClubOrlando, FL, US
    Full-time
    Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJ's Wholesale Club offers a collaborati...Show moreLast updated: 16 hours ago
    • Promoted
    Manager Advisory Services

    Manager Advisory Services

    PremierOrlando, FL, US
    Full-time
    The Manager works collaboratively within a team of highly qualified Advisory consultants to deliver performance improvement to healthcare systems. This position will be primarily responsible for per...Show moreLast updated: 1 day ago
    • Promoted
    Implementation Manager

    Implementation Manager

    OneRailOrlando, FL, US
    Full-time
    As an Implementation Manager at OneRail, you will be responsible for leading the efforts for the implementation and onboarding of our shipping clients. Our customers are enterprise clients such as T...Show moreLast updated: 17 days ago
    • Promoted
    Customer Success Manager - Aquatic Informatics (AQI)

    Customer Success Manager - Aquatic Informatics (AQI)

    VeraltoKissimmee, FL, US
    Full-time
    Imagine yourself doing meaningful work that makes an everyday impact on the world around you.Growing your expertise and expanding your skillset with every project. Owning your ambition and fueling y...Show moreLast updated: 2 days ago
    • Promoted
    Digital Account Manager

    Digital Account Manager

    HearstOrlando, FL, US
    Full-time
    WESH 2 / CW18, the Hearst-Owned NBC affiliate in Orlando is looking for a Digital Account Manager.You will work with the Sales Account Executives and their clients to ensure successful digital and we...Show moreLast updated: 27 days ago
    • Promoted
    Traffic and Intelligent Transportation System (ITS) Department Manager

    Traffic and Intelligent Transportation System (ITS) Department Manager

    AQRA InternationalOrlando, FL, US
    Full-time
    Traffic and Intelligent Transportation System Department Manager.An award-winning global consulting engineering firm is seeking a. Traffic and Intelligent Transportation System (ITS) Department Mana...Show moreLast updated: 23 days ago
    • Promoted
    Indirect Commodity Manager - Professional Services (US Remote)-US-OH,Columbus

    Indirect Commodity Manager - Professional Services (US Remote)-US-OH,Columbus

    HexionOrlando, FL, US
    Remote
    Full-time
    Indirect Commodity Manager - Professional Services (US Remote).This is a remote position and can be located anywhere in the US. We are seeking a strategic and commercially focused.Indirect Commodity...Show moreLast updated: 1 day ago
    • Promoted
    Digital Marketing Manager

    Digital Marketing Manager

    24x7 DirectKissimmee, FL, US
    Full-time +1
    PHILIPPINE-BASED FILIPINO APPLICANTS.We are a trusted, small electrical services business based in Dandenong South, committed to providing high-quality residential and commercial services across Me...Show moreLast updated: 2 days ago
    Technical Services Manager

    Technical Services Manager

    Arcwood Environmental, LLCOrlando, FL, USA
    Full-time
    Quick Apply
    Exciting Opportunity to Join Our Legacy of Environmental Leadership!.At Arcwood Environmental, we are more than just a company. we are pioneers in industrial waste management, committed to creating...Show moreLast updated: 4 days ago
    • Promoted
    Enterprise Systems Manager

    Enterprise Systems Manager

    University of Central Florida (UCF)Orlando, FL, US
    Full-time
    The Health and Information Technology Department embraces a strong, customer-centric philosophy in delivering services.Through collaboration, we provide a robust, secure infrastructure and leverage...Show moreLast updated: 5 days ago
    • Promoted
    Configuration Manager Lead

    Configuration Manager Lead

    Leidos IncOrlando, FL, United States
    Full-time
    The Multi-Domain Solutions Division at Leidos currently has an opening for a Configuration Manager Lead.This is an exciting opportunity to use your experience to support the Advanced Battle Managem...Show moreLast updated: 29 days ago
    • Promoted
    Manager, Business Applications Operations

    Manager, Business Applications Operations

    AlliantOrlando, FL, United States
    Full-time
    Note : This employer is open to candidates who want to work remote.Alliant Insurance Services is one of the nation's largest and fastest-growing insurance brokerage and consulting firms.We operate t...Show moreLast updated: 3 days ago
    • Promoted
    Manager, Business Applications Operations

    Manager, Business Applications Operations

    Alliant Insurance ServicesOrlando, FL, United States
    Full-time
    Note : This employer is open to candidates who want to work remote.Alliant Insurance Services is one of the nation's largest and fastest-growing insurance brokerage and consulting firms.We operate t...Show moreLast updated: 9 days ago