Fast & Fresh Clerk
Provides prompt, efficient and friendly customer service. Operates cash register accurately and scans product. Ensures cleanliness of store, quality and quantity of product, and tends to supply needs in the store and at the pumps.
Core competencies include partnerships, growth mindset, results oriented, customer focused, and professionalism.
Accountable and reports to : District Store Director, Store Manager, Assistant Manager of; Store Operations, Perishables, and Health Wellness Home; Fast & Fresh Department Manager; Assistant Fast & Fresh Department Manager.
Positions that report to you : None.
Primary duties and responsibilities include :
- Provides prompt, efficient and friendly customer service.
- Smiles and greets customers in a friendly manner.
- Makes an effort to learn customers' names.
- Assists customers by escorting them to products, securing products, loading or unloading heavy items, making note of and passing along customer suggestions or requests, performing other tasks to enhance the shopping experience.
- Answers the telephone promptly.
- Works with co-workers as a team.
- Operates cash register accurately.
- Redeems promotional coupons, food stamps, receives cash, checks, completes credit-card charge transactions, in-store charges and figures discounts.
- Places merchandise in bags or boxes and gives packages to customers.
- Assists with inventory of the department.
- Receives and checks in delivered merchandise and places in appropriate storage area.
- Ensures proper maintenance of lot.
- Fills outside towel holders, and replenishes or refreshes window washer fluid.
- Removes trash inside and out in a timely manner.
- Checks in product, puts product away, and may review invoices.
- Understands and practices proper sanitation procedures.
- Cleans but not limited to registers, restrooms, break room; backroom, sweeps and mops the floor, and tends to supply needs.
- Maintains strict adherence to department and company guidelines related to personal hygiene and dress.
- Adheres to company policies and individual store guidelines.
- Reports to work when scheduled and on time.
Secondary duties and responsibilities include :
Orders merchandise and supplies as needed.Prices products for customers as necessary.Performs other job-related duties and special projects as required.Knowledge, skills, abilities and worker characteristics include :
Ability to solve practical problems.Ability to do arithmetic calculations.Ability to file, post, and mail materials; copy data from one record to another; interview to obtain basic information; guide people and provide basic direction.Education and experience : No education or experience requirements.
Physical requirements include :
Ability to physically perform medium work.Visual requirements include vision from less than 20 inches to more than 20 feet with or without correction, depth perception, color vision, and field of vision.Must be able to perform the following physical activities : climbing, balancing, stooping, kneeling, reaching, standing, walking, pulling, lifting, grasping, feeling, talking, hearing, and repetitive motions.Working conditions include exposure to temperature extremes and dampness, possible equipment movement hazards, electrical shock, and exposure to cleaning chemicals and solvents. This is a fast paced work environment.
Equipment used to perform job includes : telephone, fax, copier, pallet jacks, garbage disposal, trash compactor, cardboard compactor, box cutter, knives, computer, calculator, frozen juice machine, coffee maker, cash register, RPM, gas pumps.
Has daily contact with customers, co-workers, suppliers / vendors, and the general public.