Talent.com
Customer Relations Associate
Customer Relations AssociateVault Insurance • Saint Petersburg, FL, US
Customer Relations Associate

Customer Relations Associate

Vault Insurance • Saint Petersburg, FL, US
22 days ago
Job type
  • Full-time
Job description

Customer Relations Associate

At Vault, we are not just insuring assets. We are reducing risks with data-driven technology to protect what matters most to our customers. Our team is driven by a shared commitment to protect customers' most prized possessions. We look at the bigger picture to provide custom solutions, exceptional service, and risk management to protect their legacy proactively.

The Customer Relations Associate role will be a hybrid schedule working onsite three days a week in our office. Please note: we are currently located in downtown St. Petersburg, FL but are relocating to south Tampa in summer 2026.

Voted Best Places to work in Tampa Bay

An innovative, open-minded environment, built on trust and empowerment

A diverse and inclusive organization where we value each individual's strengths and expertise

A team committed to charity and community involvement

Mentorship from the top minds in the industry

A forward-thinking team backed by cutting edge technology

A-Financial Strength rating by AM Best

Comprehensive benefits tailored to your lifestyle

Job responsibilities include but are not limited to:

  • Support our external customers via incoming phone calls and email communication
  • Follow up as needed with agent partners and customers to ensure we are providing a luxury experience
  • Assume ownership and timeliness in handling customer requests in an efficient, accurate and professional manner
  • Identify needs of customers and provide solutions and or alternatives when needed
  • Maintain established levels of productivity, service and quality standards in a fast-paced environment
  • Provide feedback and process improvement recommendations to ensure efficiency and exceptional customer experience
  • Attend trainings and continuing education sessions to define growth opportunity pathways

Preferred qualifications:

  • A Bachelor's degree or prior insurance experience in a role directly supporting customers
  • Exceptional customer service skills and ability to work independently and collaboratively with cross-functional teams to continue to cultivate an environment of teamwork and collaboration
  • Strong time management and attention to detail
  • Strong written and verbal communication skills, including the ability to communicate effectively through multiple channels
  • Effective ability to cultivate strong business relationships through a clear focus on internal and external customers
  • Basic ability to navigate computers and applications (Microsoft Office)

Benefits include but are not limited to:

  • Flexible Spending Accounts & Health Savings Accounts, with company contributions
  • Company paid comprehensive life & disability insurance plans
  • 24/7 Telehealth Doctor Access, Virtual wellness screenings, Employee Assistance Programs
  • Company 401k retirement plan with Day 1 eligibility (6% company match, 100% immediate vesting)
  • 23 PTO days/year
  • 11 Paid Holidaysand so much more!

We believe diversity makes us better, and we seek to create a workplace where all feel a sense of belonging.

Create a job alert for this search

Customer Relations Associate • Saint Petersburg, FL, US

Similar jobs

Account Associate- Commercial Insurance- Remote

Insurance Office of AmericaGulfport, FL, US
Full-time

Title: Account Associate - Commercial Lines.Remote, with appropriate licensing.Eastern and Central Time Zones Only).General, Construction, Hospitality.Please note: If this position is posted as eit...Show more

Senior Account Associate- Commercial Insurance (Remote)

Insurance Office of AmericaTreasure Island, FL, US
Full-time

Title: Senior Account Associate - Commercial Lines.MUST have Florida insurance experience).General, Real Estate, Construction, Hospitality.Please note: If this position is posted as either fully re...Show more

HealthTech Growth BD Associate - Remote/Hybrid

MOHR TalentSt. Petersburg, Florida, United States
Remote
Full-time

A healthcare technology firm is looking for a Business Development Associate to drive sales efforts through proactive outreach to healthcare practices across the nation.The role offers a competitiv...Show more

 • Promoted

Account Associate- Commercial Inurance- Remote)

Insurance Office of AmericaTreasure Island, FL, US
Full-time

Title: Account Manager - Commercial Lines.Remote, with the appropriate licensing, Southeastern US only.Candidates holding a 4-40 license are required to work in the office five days a week.Please n...Show more

Corporate Banking Credit Associate

Raymond James FinancialSaint Petersburg, FL, United States
Full-time

Job Opportunity At Raymond James.Gather data through research, conduct analyses using risk management models, and produce risk assessment reports.Job Summary: Under general supervision with a high ...Show more

 • Promoted

Commercial Lines Account Executive

HigginbothamSaint Petersburg, FL, United States
Full-time

Commercial Lines Account Executive.The Commercial Lines Account Executives have leadership/mentorship and advisement responsibilities over Account Managers and their respective books of business/cl...Show more

 • Promoted

Marketplace Associate (Remote)

BenefitHubSaint Petersburg, FL, United States
Remote
Full-time

Marketplace AssociateAt BenefitHub, our commitment is to offer employee perks and voluntary benefits that give real value to employees, focusing on enhancing the quality of their daily lives.We con...Show more

 • Promoted

Traveling Transitions Associate

JobotSaint Petersburg, FL, United States
Full-time

Traveling Transitions Associate.Transitions Associate / Up To 75% Travel / Wealth Management.We are disrupting the wealth management industry.We believe in supporting truly independent advisors to ...Show more

 • Promoted

Customer Engagement Specialist

Power DesignSaint Petersburg, FL, United States
Full-time

Customer Engagement Specialist.We're expanding our client experience team with a dedicated Customer Engagement Specialist who plays an integral role in executing memorable and high-impact customer ...Show more

 • Promoted

New Accounts Service Associate - Paid Training Starts June 2026 | St. Petersburg, FL

Raymond James Financial, Inc.Saint Petersburg, FL, United States
Full-time

Job Description Summary Launch Your Financial Services Career! As a New Accounts Call Service Associate you will provide dedicated support to Financial Advisors (and their teams) by handling inboun...Show more

 • Promoted

RELATIONSHIP MANAGER

Manning & NapierSaint Petersburg, FL, United States
Full-time

As a Relationship Manager, you will be a lead client advocate, ensuring exceptional service throughout our clients' experience.You will also contribute to your team's new business development activ...Show more

 • Promoted

Account Associate- Commercial Insurance (Remote)

Insurance Office of AmericaST Petersburg, FL, US
Full-time

Title: Account Associate - Commercial Lines.Remote with the appropriate licensing.Florida and Georgia Residents only.General Book, Condos, Contractors, Construction, Habitational.Please note: If th...Show more

Account Manager Associate - Commercial Lines (Florida)

Insurance Office of AmericaST Petersburg, FL, US
Full-time

Title: Account Manager Associate - Commercial Lines.Agriculture (75%), Construction.Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, ...Show more

bealls Store Associate

Bealls, Inc. - Burkes OutletEllenton, FL, United States
Full-time

Organization, we encourage authenticity, reward accountability, and provide stability and life balance to associates.If you enjoy working with amazing team members in an energetic and fast paced en...Show more

 • Promoted

Sales Operations Senior Associate

WebullSaint Petersburg, FL, United States
Full-time

Sales Operations Senior Associate.Webull is a leading digital brokerage platform built on next generation global infrastructure.At Webull, we believe that everyone should have an equal opportunity ...Show more

 • Promoted

Retail Customer Service Associate

FedExSt Petersburg, Florida, US
Full-time

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and pr...Show more

Sales Associate

Tilly'sSaint Petersburg, FL, United States
Full-time +2

Sales Associate Location FL - St.Petersburg - Tyrone Square Duration Regular Position - Part Time # of Openings 2 Apply Now As a Sales Associate, you will be responsible for delivering the Tillys E...Show more

 • Promoted

Remote Sales Associate: Flexible Hours

Kenneth Brown AgencySt. Petersburg, FL, US
Remote
Full-time
Quick Apply

Join Our Dynamic Team as a Sales Associate At our company, we're recognized for our exceptional workplace culture and rapid growth, featured in Entrepreneur Magazine, Forbes, and Inc.We offer a pro...Show more