Service Rep - Primary Care - Oak Park

Front Desk Service Representative

The role of a Front Desk Service Rep at Loyola Medicine is essential in promoting a positive patient experience and ensuring efficient clerical operations. Here are the key responsibilities and qualifications for this position :

Job Responsibilities :

• Greeting Patients : Welcome and assist patients as they enter the physician practice. Your warm and friendly demeanor sets a positive tone for their visit.
• Phone Management : Answer office phones professionally and assist callers by scheduling appointments and addressing inquiries.
• Patient Registration : Efficiently check in patients, collect accurate demographic information, input data into the electronic system, and verify insurance details to ensure the patient's records are up-to-date.
• Check-Out Assistance : Assist patients during the check-out process, provide guidance on referral processing, and assist with scheduling future appointments.

Minimum Education : GED or High School level of education, required. Associate's degree, preferred.

Minimum Qualifications : At least one (1) year of work history, required. Experience in general administration, business, healthcare, or a related field is highly preferred.

Joining Loyola Medicine is being a part of an organization that treats the human spirit in our patients and fellow colleagues. We are a part of a community which believes in giving back to those we serve.

Loyola Medicine Core Values :

Applicants for this position must be authorized to work for any employer in the U.S. We are unable to sponsor an employment visa for this position. Pay Range : $18.00-$24.44 per hour. Actual compensation will fall within the range but may vary based on factors such as experience, qualifications, education, location, licensure, certification requirements, and comparisons to colleagues in similar roles.

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. Our Commitment to Diversity and Inclusion Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions. Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity. EOE including disability / veteran.