Customer Support Associate

A company is looking for a Customer Support Associate who will provide service to customers regarding various inquiries.

Key Responsibilities

Handle inquiries related to orders, adjustments, and product registrations through multiple channels

Utilize internal software applications to clarify customer needs and resolve issues

Identify trends and report on improvements for products, services, and processes

Required Qualifications

High School Graduate or GED

Ability to achieve quality, availability, and productivity objectives

Commitment to ongoing personal development

Experience in mentoring and supporting team members

Strong multi-tasking and organizational skills