Employment Services Advisor

Title :                 Employment Services Advisor

Department :    Programs

Reports to :     Program Director

Schedule :        Hybrid

About the Organization

Over the years, Upwardly Global has supported thousands of foreign-born skilled job seekers in transitioning from poverty or exclusion to quality, thriving-wage careers through its customized program and holistic approach to integrating skilled immigrants into the US job market. Upwardly Global is a data-driven, innovative organization with a bold vision and a fearless spirit operating out of four major US markets and providing remote services to several parts of the country. It is unwavering in its commitment to a diverse and inclusive culture where every voice matters.

Position Overview

The Employment Services Advisor is responsible for direct service delivery with the goal of assisting immigrant and refugee / asylee clients to move beyond entry-level jobs and to resume their professional careers in the USA. Career Pathways services include career counseling, enrollment in training and recertification programs, and ongoing steps, including gateway jobs and a path toward higher skilled, higher wage job aligned with professional experience. This role essentially supports jobseekers’ move to gainful employment in their desired career field. This position needs to understand and use labor market information to improve job seeker opportunities and influence program success.

Essential Duties & Responsibilities :

1)  Career Coaching :

• Develop an individualized career development plan with job seeker, showing the unique pathway to be taken by the jobseeker towards a job search, immediate (gateway / bridge job in professional industry) and long term, to reach their ultimate placement goal.
• Provide ongoing assessment of an individual’s skills and needs. Use a strengths-based
• approach to assess job seeker skills, interests and needs. Provide referrals to other support service partners as needed.
• Ensure “goodness of fit” when placing job seekers in employment
• Provide work-based learning opportunities such as internships, job shadowing, and project- based learning opportunities
• Maintain a consistent caseload of job seeker clients per year.
• Based on career assessment plan, identify scholarships (if available) and advise jobseekers on training, skilling and / or licensing / recertification programs.
• Participate and contribute to “Communities of Practice” industry teams that offer work
• readiness workshops.
• Deliver retention activities to keep job seekers engaged in programming and employed.
• Maintain detailed relationship records using Salesforce database.
• Complete other duties and / or projects as assigned.

2)  Internal Collaboration :

Knowledge and Skills Required :

Work Environment / Physical Requirements :

Salary Range Disclaimer

The base salary range represents the low and high end of the Indeed salary range for this position. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range listed is just one component of Upwardly Global's total compensation package for employees. Benefits include a paid time off policy, hybrid or remote work schedule, medical / dental / vision insurance, short-term disability insurance, life insurance, and retirement plan with employer match.

Salary Range Transparency : $58,500- $68,500

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Upwardly Global is deeply committed to building a workplace where inclusion is not only valued but prioritized. We’re proud to be an equal opportunity employer, seeking to create a welcoming and diverse environment.