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Senior Client Associate
Senior Client AssociateCalifornia Staffing • San Francisco, CA, US
Senior Client Associate

Senior Client Associate

California Staffing • San Francisco, CA, US
1 day ago
Job type
  • Full-time
Job description

Job Title

Jennifer Fukumae with Robert Half is partnering with a boutique, San Francisco-based multi-family office that provides tailored financial solutions to ultra-high-net-worth individuals and families. This firm delivers a comprehensive range of services, including investment advisory, retirement planning, lending strategies, and customized family office support. The team fosters a collaborative and forward-thinking culture, grounded in long-term client relationships. They value professional excellence, continuous learning, and leveraging technology to enhance the client experience.

Responsibilities :

  • Act as the primary point of contact for all service-related client needs, ensuring timely and precise execution across a range of requests
  • Collaborate with senior leadership to implement client-specific strategies and contribute to firm-wide initiatives
  • Build deep relationships by understanding client preferences, anticipating needs, and exceeding expectations
  • Guide and support junior team members, including Client Service Associates and Analysts, on shared accounts
  • Work closely with clients and their external advisors (tax, legal, estate) to implement complex wealth planning strategies, including philanthropic and tax-advantaged initiatives
  • Foster strong relationships with clients' extended professional teams, such as personal CFOs, executive assistants, and family office staff
  • Serve as a mentor and subject matter resource for new team members
  • Partner with internal investment professionals to assist in cash deployment and portfolio implementation
  • Provide cross-functional support on internal projects and firm priorities as needed

Requirements :

  • Proven experience in client service, wealth management, or family office environments
  • Strong communication and relationship-building skills with a high level of discretion
  • Ability to manage complex client needs and coordinate across internal and external stakeholders
  • A collaborative mindset and passion for delivering personalized, high-touch service
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