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ACT Program Assistant

ACT Program Assistant

Southwest NetworkPhoenix, AZ, AZ, US
30+ days ago
Job type
  • Full-time
Job description

As the Program Assistant for the ACT team(s), you will provide support, administrative, data entry and clerical services to our caring and dedicated clinical team members so they can provide efficient, quality care and timely services to our members. You will greet members served by the ACT team, answer their questions, and help them with requests. You must have a positive customer service attitude, be responsive, and have a desire to serve your fellow employees and our community with honesty, respect and strength.

REQUIREMENTS

Education, Certification, and Experience Requirements

  • Must possess high school or equivalency diploma or equivalent combination of education, training, and / or experience.
  • Minimum (1) one year prior office experience required : prior medical office experience strongly preferred.
  • Must maintain current CPR, First Aid, and Therapeutic Options certifications (offered through Southwest Network)
  • Must maintain a valid Arizona driver's license and car insurance
  • Must be at least 21 years of age.

Knowledge, Ability, and Skills

  • Must have the ability to maintain excellent member and family relationships and provide excellent customer service.
  • Requires effective written, verbal and interpersonal communication skills.
  • Must be able to follow direction, use sound judgment, solve problems, manage time, identify priorities, and stay organized.
  • Ability to utilize multiple types of office equipment (i.e. phones, copier, fax, etc.)
  • Ability to type 25 to 40 WPM is preferred
  • Must be highly proficient in Microsoft Office software.
  • Must be able to utilize the internet and various web browsers.
  • COMPENSATION and BENEFITS

  • This position is offered at a fair, competitive salary.
  • Medical, Dental, and Vision insurance
  • Health Savings and Flex Spending account options
  • Paid sick, vacation and holiday time (10 paid holidays per year!)
  • Tuition reimbursement
  • Retirement plan (403b) with company match
  • Disability insurance
  • Basic life insurance with the option to purchase supplemental insurance
  • Employee Assistance Program
  • Employee Discounts
  • When you consider everything—the salary, the benefits, the ongoing training and support we offer, and the impact you’ll have on the lives of others—it could be the right opportunity for you.

    Any offer of employment is contingent upon verification of education, employment, driving record and auto insurance, and completion of a criminal background check and drug testing.