Resident Relations Manager
SHERMAN RESIDENTIALPhoenix, AZ, US30+ days ago
Job type
- Full-time
Job descriptionCollege degree preferred but not required Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred but not required Position requires a minimum of 2 years on-site as a Leasing Consultant and / or Assistant Community Manager; will consider 3 years supervisory experience in a customer service related business with appropriate certification(s) Demonstrate ability to apply principles of logical thinking to define problems, collect pertinent data, establish facts, draw valid conclusions and initiate appropriate course of action Must possess strong attention to detail and communication skills, and sales ability Fair Housing Certification required, National Apartment Leasing Professional (NALP) preferred Must possess a positive attitude and the ability to smile under all circumstances Ability to work a flexible schedule, including evenings and weekends Successfully pass drug test Competitive pay 401K match Employee rent discounts Competitive bonus plan
Job Description
Job Description
If you are looking to grow within a stable, dynamic organization, this may be the opportunity for you! We are hiring a highly motivated Property Manager to join our team in Phoenix, AZ. The ideal candidate for this role will be eager to learn, have a positive attitude, and strong communication skills. This exciting opportunity is moving quickly, so if you are interested apply today!
Property Manager Responsibilities :
- Diligently attempt to collect any and all charges due from the residents, taking any appropriate legal action when residents do not pay
- Remain aware of competitive market conditions, maximizing rental revenues at the property and monitor rental schedule
- Maintain accurate reconciliation of the property’s petty cash account; Ensure that all A / P Invoices are processed in a timely manner
- Ensure property is rented to fullest capacity; confirm that leasing staff techniques are effective
- Continually monitor and analyze traffic logs, conversion ratios, budget guidelines, renewal information, marketing data, etc., to be able to give up-to-date and proper information when requested by others
- Deal with resident concerns and requests on timely basis to ensure resident satisfaction with management
- Ensure efficiency of staff through ongoing training, instruction, counseling and leadership
- Maintain community appearance and ensure repairs are noted and completed on timely basis; This requires regular community inspections and tours.
- Confirm all leases and corresponding paperwork are completed and input Yardi accurately and on a timely basis
Job Requirements :
Benefits :
Compensation : $75,000 based on experience
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Resident Manager • Phoenix, AZ, US