Concierge Security Engineer

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Job Overview : We are seeking a seasoned Concierge Security Engineer (CSE) to join our team in Fort Lauderdale, FL . The Concierge Security Engineer will build and maintain strong partnerships with customers while delivering customized security solutions. Core duties include investigating security incidents, configuring and troubleshooting data sources, and ensuring smooth service delivery. Respond promptly to customer requests for guidance, information, or support promptly, coordinating with other teams when needed. Foster proactive communication and collaboration with internal and external stakeholders. The Concierge Security Engineer (CSE) role combines the expertise of an IT Security Analyst, Security Architect, and Incident Response Consultant. Success requires both strong technical capabilities and the ability to communicate complex security concepts clearly and effectively to a non-technical audience.

RESPONSIBILITIES :

• Build and nurture exceptional relationships with customers, ensuring a strong and lasting partnership.
• Deliver security solutions directly to customers, including, configuring, troubleshooting, and verifying data sources.
• Respond promptly to customers requests for guidance, information, or support, escalating issues as necessary and coordinating with other teams to ensure resolution.
• Proactively engage and communicate with both internal and external stakeholders to foster collaboration and transparency.
• Serve in a multifaceted role that blends responsibilities of an IT Security Analyst, Security Architect, and Incident Response Consultant.

REQUIREMENTS :