Operational Risk Review Senior Manager - Operations

At U.S. Bank, we're on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at-all from Day One.

Job Description

U.S. Bank is seeking an Operational Risk Review (ORR) Senior Manager ("Senior Manager") responsible for leading a team of Manager(s), Lead Analyst(s), and Analyst(s) in the strategic development, administration, planning, and execution of operational risk review activities within Independent Risk Review and Assessment (IRRA), a centralized second line of defense independent review function. This role offers an exciting opportunity to drive the continued growth, enhancement, and delivery of IRRA's operational risk review program.

Operational Risk Review (ORR) provides risk-based review and effective challenge of the Company's operational risk (inclusive of technology risk), and operational risk-related processes and controls associated with the products and services offered across all business lines and enabling functions. Based on the Company's enterprise risk taxonomy, in-scope operational risk categories include : Fraud, Operations, People, Security of Physical Assets, Third Party, Business Resiliency, Systems, Cyber / Information Security, Legal, Model, Conduct, and Data Management. Objective risk mitigation, process, and control review activities include planning and scoping, design and execution, reporting and rating, and Issue creation and validation.

Key responsibilities of the ORR Senior Manager include working with business lines and other Risk, Compliance, and Audit professionals across the Company to evaluate processes and controls to ensure an effective risk management framework. The ORR Senior Manager is responsible for directly managing a team of Manager(s), Lead Analyst(s), and Analyst(s), including overseeing review activities and projects, timely completion of planned reviews, conducting performance management, and overall staff development.

The Senior Manager steers and oversees a portfolio of projects and activities that confirm compliance with internal policies and, as applicable, federal, state, and local laws, regulations, and guidance. Through review performance, the Senior Manager is responsible for the identification of gaps, weaknesses, and risk exposures within the control and process environment. If gaps are identified, the Senior Manager effectively challenges business line and Risk Management groups to influence development of sustainable solutions that mitigate compliance risks. The Senior Manager will deliver effective verbal and written communication of review results to Executive Management, including final Issues and Reports, and will respond to and / or escalation of significant risks, as appropriate.

The ORR Senior Manager must demonstrate strategic leadership, drive operational excellence, champion continuous improvement, credibly challenge and assess risk exposure, foster collaborative partnerships, and influence sound decision-making.

Basic Qualifications

Bachelor's or advanced degree, or equivalent work experience.

Typically more than 12 years of applicable experience, including testing experience.

Preferred Skills / Experience

Proven and demonstrated leadership skills.

Expert or advanced knowledge of operational risks, including but not limited to Fraud, People, Third Party, Legal, Model, and Conduct, as well as industry trends that impact Bank operations.

Expert understanding of risk management standards, the common definition of internal controls, and how control frameworks are designed and operate to mitigate risks.

Expert understanding of the business line's operations, products, services, systems, and associated risks.

Deep business acumen and credibility to help business line(s) proactively identify risks and address changing risk landscape.

Superb process facilitation, project management, and analytical skills with the ability to manage multiple tasks and deadlines simultaneously.

Excellent presentation, interpersonal, written, and verbal communication skills.

Proficient computer navigation skills using a variety of software packages, including Microsoft Office applications and word processing, spreadsheets, databases, and presentations.

Applicable professional certifications (e.g., CRCM, CAMS, CPA, CIA, etc.) are preferred.

If there's anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants () .

Benefits :

Our approach to benefits and total rewards considers our team members' whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours) :

Healthcare (medical, dental, vision)

Basic term and optional term life insurance

Short-term and long-term disability

Pregnancy disability and parental leave

401(k) and employer-funded retirement plan

Paid vacation (from two to five weeks depending on salary grade and tenure)

Up to 11 paid holiday opportunities

Adoption assistance

Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program () .

The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range : $170,255.00 - $200,300.00

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and / or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.