Job Description
Job Description
Nalley Consulting is seeking full-time Help Desk Support Specialists in metro Washington, D.C.
Position : Help Desk Support Specialist
LCAT : Mid and Senior
Location : DIA HQ, Washington, D.C.
Required clearance : TS / SCI with willingness to take CI poly
Required experience : At least 8 years for Senior; at least 5 years for Mid.
Desired education : Bachelor's degree
Description :
- Provides in-depth support and leads problem solving and implementation efforts for specific technology products or applications.
- Applies specific functional knowledge and working and general industry knowledge.
- Develops or contributes to solutions to a variety of problems of moderate scope and complexity.
- Works independently with some guidance, and reviews or guides activities of junior employees.
Basic Qualifications :
Experience with help desk operations and trouble ticketing systemsKnowledge of Windows operating systems and O365 environmentsAbility to perform Tier I-II onsite supportSecurity+ CertificationAdditional Qualifications :
Experience as a Help Desk technician in DoD or industry environmentsKnowledge of basic system administration principlesAbility to triage basic operating systems and networks issuesABOUT NALLEY CONSULTING
Nalley Consulting is a Service Disabled Veteran Owned Small Business working with prime partners to staff Department of Defense and Intelligence Community positions. Created by a U.S. Navy intelligence veteran, Nalley Consulting has grown to include multiple IDIQ vehicles in several states.
Nalley Consulting fringe benefits include :
Excellent medical, dental, and vision benefitsPTO11 paid federal holidaysTuition assistancePaid military-reserve leavePaid parental leave for birth or adoption401k matching up to 5 percent of the base salaryFlex timeCompany-paid short-term disability, long-term disability, and life insurance.Powered by JazzHR
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