Senior Product Marketing Manager

Overview About AfterShip AfterShip, a Great Place to Work Certified company, is transforming the global eCommerce landscape. Our mission is to empower retailers to create the world's best online shopping experiences, from post-purchase and beyond. We have powered more than 8 billion shipments for 20,000+ leading brands and offer AI-driven post-purchase solutions in shipment tracking, returns management, personalized product discovery, and delivery predictions with industry-leading accuracy.

Have you got what it takes to succeed The following information should be read carefully by all candidates.

Backed by a $66M Series B and over a decade of innovation, we’re accelerating growth and defining the future of the post-purchase experience. With 450+ team members across the globe, we’re building a diverse, collaborative culture that encourages agility, ownership, and impact.

Your Mission We’re looking for a

Senior Product Marketing Manager

to shape how AfterShip tells its story and wins in the global market. This role is the strategic voice connecting our products to customer needs, working closely with the Head of Product Marketing and other GTM leaders to define positioning, packaging, and go-to-market approaches that drive revenue growth.

You’ll develop messaging frameworks, personas, and market insights to guide how AfterShip presents to customers, partners, and the market. This role has high visibility across leadership and GTM teams and includes the following responsibilities :

Shape the company’s go-to-market engine globally with a heavy focus on North America

Translate product innovation into compelling, customer-centric narratives

Equip GTM teams with stories and tools that drive pipeline and adoption

Inform global positioning to help AfterShip stand out against top competitors

This role reports to the Head of Product Marketing in NA and may involve collaboration across time zones about 1–3 times per week.

What You\'ll Do Lead go-to-market strategy, ensuring messaging resonates with regional markets and drives business growth

Own the story : craft solution-based narratives that simplify complex product value

Define personas and frameworks grounded in real customer insights

Assess market opportunities using data and research to sharpen positioning and influence product roadmaps

Partner with Sales & Enablement to integrate messaging into training, collateral, and customer conversations

Build competitive intelligence to differentiate against top players

Collaborate across Product, Sales, Customer Success, and Marketing to align strategy and execution

Who We\'re Looking For 8+ years of experience in product marketing, ideally within SaaS or eCommerce

Proven success in both PLG and sales-led GTM models

Builder and doer who moves quickly from strategy to execution

Exceptional storytelling and communication skills; ability to translate product value into customer-ready narratives

Proven ability turning messaging, positioning, personas, and competitive insights into enablement tools that improve win rates and reduce churn

Strategic thinker who synthesizes customer and market data into actionable direction

Collaborative by nature with a track record of influencing cross-functional teams

Experience leveraging AI tools to enhance go-to-market execution

We value diverse experiences and encourage you to apply even if you don’t meet every qualification exactly. We’re committed to raising the bar as a team.

Why You Should Join Us Great Place to Work Certified : Inclusive, values-driven culture that celebrates diversity and collaboration

Innovative & Inclusive Culture : Global team of problem solvers who innovate together

Ambitious Mission with Real Impact : Transforming eCommerce and delivering meaningful outcomes

Thrive & Grow : Career growth opportunities and ongoing learning

Flexible Work Setup : Remote-first with hub locations (Toronto, Austin, Barcelona); flexible hours and work setup

Perks

Competitive compensation

Remote-first / hybrid-flexible work setups

Healthcare coverage from day 1

Retirement plans with company match

Annual learning & wellness benefit

Monthly book perk

Career progression & professional development

In-office lunch and commuter benefits for hub locations

We are an equal opportunity employer. We provide accommodations for applicants upon request in accordance with local laws. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.

Note on Location : Seattle, WA is mentioned in the listing context; this refinement preserves core content but does not imply current location requirements beyond what is stated above.

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