Full-Time Assistant Manager

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Join Our Team :

A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry. But that's just the beginning — a front row seat means incredible growth as you bring new ideas to life to create an unforgettable experience for movie lovers worldwide.

Role Summary :

Cinemark Assistant Managers assist in the overall operation of the theatre. They ensure policies and procedures are being followed and operational standards are achieved. They are cross trained in all departments to support where needed, and to provide inspirational training to all Employees. The Assistant Manager can become a Senior Assistant Manager followed by Theatre Manager or General Manager after finishing the Management Accreditation Program and working for a minimum of six months.

Responsibilities :

The essential duties and responsibilities of an Assistant Manager include, but are not limited to, the following :

Follows the direction of the General Manager

Supports General Manager’s decisions in communication with the staff

Responsible for working in all departments and all theatre job functions

Trains and coaches Team Members in their specific job functions

Assists in the preparation of administrative and special reports for the General Manager

Observes and participates in the inspection of the theatre building, parking lot, landscaping, Cinemark property, roof and exterior signage, and equipment condition

Reports the need for building, property, and equipment repairs to General Manager

Ensures that theatre Team Members follow the dress code

Interacts with Guests for improved service in the theatre and ensures that Team Members are providing superior Customer service

Learns and follows the policies and procedures as established in Cinemark’s Guidelines. Enforces these with all Team Members fairly and consistently

Reports all Employee relations issues to the General Manager (In the absence of the GM, management should report Employee relations issues to www.convercent.com)

All management members must follow the Employee Relations Reporting Protocol

All management members are held at a high work ethic standard and code of conduct

Consistently identifies and sanitizes Employee and Gust high-contact

Properly utilizes Personal Protective Equipment while completing position-specific tasks

Adapts to the frequency and scope of required cleaning tasks

Properly addresses any safety or security issues (trip hazards, lighting, suspicious persons, etc.)

Performs other work-related duties as assigned

Requirements :

Must be at least 18 years of age

High School or G.E.D. graduate preferred

Completion of three basic courses (Management Foundations, Annual Certifications, and MAP Core) within Cinemark’s Management Accreditation Program

Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required

Management members who work with alcohol are required to complete a Safe Alcohol Service training program

Availability to work flexible hours which include evenings, weekends, and holidays

Requires regular and consistent attendance

Has an energetic and friendly attitude during each shift

Provides excellent Guest service

Accurate cash handling and basic math skills

Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities. Must be able to effectively and regularly converse in and comprehend English

Ability to work in a team environment and independently

Ability to take and follow direction

Responds with a sense of urgency

Excellent time management, organizational skills, and attention to detail

Ability to train and lead others

Must be able to resolve conflict

Physical and Environmental Requirements :

Frequent bending, kneeling, and lifting up to 50 lbs.

Frequent standing, walking and reaching around the theater.

Noise level may be moderate to high at times.

Be able to work in a standing position for extended periods of time.

Benefits Available :

At Cinemark, we believe every team member should feel like a hero. Each career comes with a variety of blockbuster benefits for both hourly and salaried team members.

Employee Discount

401(k) Matching

Growth Opportunities

Education Assistance

Health Benefits

Parental Leave

Paid Time Off

Daily Pay

Free Movies

• Benefits may vary by career category, so be sure to check the specific details on our career site.

DISCLAIMER : This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any change amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

All Cinemark theatres are designated smoke-free workplaces. This includes vapor, electronic, conventional, cigars, etc.

Cinemark is an Equal Opportunity Employer