Director of Business Development & Member Engagement

Job Description

Job Description

Position Title : Director of Business Development & Member Engagement

Reports to : Chief Executive Officer

This primary focus of this position is to retain and grow FrontPath Health Coalition membership of sponsors of self / level-funded health plans through building ongoing and trusted working relationships with members; delivering excellent member services and products, and supporting a consistently positive Coalition experience for member groups and their health plan enrollees. The Director of Business Development leads the acquisition of new business through building and maintaining relationships with key constituents including brokers, consultants and third party administrators, as well as prospective members; responding to requests for proposals; and participating in new product development and existing product enhancement. The Director is responsible for coordinating FrontPath resources and overseeing the implementation of new products with members and / or members vendors to ensure members receive services that meet their needs. The Director establishes member communications tools and processes to enhance members understanding of the value of FrontPath membership, services and products.

Major Areas of Responsibility

Strategic Planning & Implementation

• Together with the President & CEO develop strategies and partnerships with relevant healthcare organizations for the benefit of the coalition
• Implementation and tracking of strategic initiatives
• Work closely with members to identify resources that add value to their health plan and find solutions the coalition can align with to meet member needs
• Give focused attention to strategies that help reduce health care spend for members and the community at large
• Serving as visible point of contact with FrontPath members and their brokers / consultants, and / or third party administrators, and coordinating, as needed, communication with appropriate FrontPath staff;

Developing outreach strategies to encourage greater member participation in key FrontPath products and service offerings.

Collaborative Activities & Partnerships

Financial Oversight

Marketing and Sales, Membership Engagement, Growth & Retention

Legal & Professional Services

Coalition Members

Regulatory Compliance

Other Duties as required

Experience Required :

Demonstrated knowledge relative to local market forces and purchaser leadership in health care reform

Strong planning, problem-solving, time management, organizational and prioritization skills.

Knowledge of PC-based Word, Excel, Access, Power Point, Outlook, and SalesForce.

This is a full-time position reporting to the Chief Executive Officer.