Senior Product Manager, Zoom Apps

Job Title

Responsibilities :

Uncover and understand developer and customer needs and translate them into requirements;

Work well with internal teams, including developers, engineers, architects, quality assurance, and operations;

Ensure requirements are fully understood and that implementation plans match expectations;

Understand, research, and follow technical trends in the industry and in general;

Able to assess emerging products and companies to measure their potential value or threat to the company and its products, as well as make recommendations on which new technologies to invest in or leverage;

Follow competitors and conduct capability analysis regularly;

Provide internal and customer training on how to use the product;

Answer incoming questions about the product and its capabilities;

Assess and address technical risks;

Understand and analyze data pipelines, algorithms, and automated systems;

Serve as a product evangelist and subject matter expert to the technical / developer community;

Help define the architecture for platform scalability, security, and privacy;

Use database queries to analyze performance indicators, evaluate experiments, etc.;

Define success criteria for testing and product acceptance;

Facilitate the creation and maintenance of proper product documentation;

Evangelize Zoom's vision around the Zoom Apps ecosystem;

Partner closely with Zoom App developers to solve technical issues; and

Work closely with customers, engineering, and internal stakeholders.

What We're Looking For :

Requires a Bachelor's degree in Computer Science, Electrical Engineering, Business Administration, a related field, or a foreign degree equivalent;

Must have 3 years of experience in the job offered or related occupation;

Must have 3 years of experience in utilizing Salesforce, spreadsheets, Jira, Confluence, and Figma to crystalize vague concepts into concise tactical plans;

Must have 3 years of experience in utilizing Figma to communicate product roadmap and plans internally and to customers;

Must have 3 years of experience in utilizing spreadsheets, Productboard, Jira, Confluence, and slides to create and manage roadmap for owned products;

Must have 3 years of experience in integrating third-party apps into a core product; and

Must have 3 years of experience in integrating core functionality into a third-party app.

Telecommuting work arrangement permitted : position may work in various unanticipated locations throughout the U.S. Position does not require domestic or international travel.

Salary Range or On Target Earnings : Minimum : $221,550.00 Maximum : $271,200.00

In addition to the base salary and / or OTE listed, Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus, and equity value. Note : Starting pay will be based on a number of factors and commensurate with qualifications & experience. We also have a location-based compensation structure; there may be a different range for candidates in this and other locations.

Ways of Working : Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description / posting.

Benefits : As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways.

About Us : Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars. We're problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment : At Zoom, we believe great work happens when people feel supported and empowered. We're committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us knowwe're here to support you at every step. We welcome people of different backgrounds, experiences, abilities, and perspectives including qualified applicants with arrest and conviction records and any qualified applicants requiring reasonable accommodations in accordance with the law.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.

Think of this opportunity as a marathon, not a sprint! We're building a strong team at Zoom, and we're looking for talented individuals to join us for the long haul. No need to rush your application take your time to ensure it's a good fit for your career goals. We continuously review applications, so submit yours whenever you're ready to take the next step.