Job Description
Job Description
We are seeking a detail-oriented Billing Specialist to join our team on a long-term contract basis in Reading, Pennsylvania . In this role, you will play a vital part in ensuring accurate invoicing, payment processing, and recordkeeping for our organization. This position is ideal for individuals who excel in problem-solving, communication, and working with financial systems.
Responsibilities :
- Prepare and issue invoices, receipts, statements, and other financial documents for customers and clients.
- Maintain and update customer records with accurate billing information.
- Process payments, returns, and credits to ensure timely transactions.
- Investigate and resolve billing discrepancies while addressing customer inquiries.
- Conduct account reconciliations, track outstanding payments, and follow up with clients as needed.
- Generate detailed financial and operational reports to support business decisions.
- Collaborate with collections, customer service, and sales teams to address and resolve billing issues.
If interested, please reach out to Marcella marcella.pachuilo@roberthalf com
Minimum Qualifications :
Bachelor’s degree required.Minimum 2 years of similar role or client-facing experience preferred.Strong customer service skills with a focus on problem-solving and relationship building.Proficient in Microsoft Office applications (Word, Excel, Outlook, PowerPoint).Familiarity with CRM systems or workflow management tools is a plus.Ability to quickly learn and apply new processes and systems to job responsibilities.Strong organizational skills with the ability to manage and prioritize multiple tasks or projects efficiently.Excellent verbal and written communication skills.Self-motivated individual with a proactive, "can-do" attitude.Flexibility to adapt to evolving responsibilities and willingness to take on additional tasks.Regular, predictable attendance is essential.