Applications Engineer

Role Summary

Location : Goleta, California #LI-Onsite

Company : MANN+HUMMEL

The Application Engineer partners closely with customers and sales teams, providing support throughout every project phase, from initial design to after-sales service, while ensuring customer needs are met and aligned with MANN+HUMMEL's goals.

Main Tasks

• Manage customer projects, including design, construction, installation, commissioning, and operation.
• Provide technical support to sales during acquisitions and customer appointments.
• Deliver customer training on product design, operation, and maintenance.
• Track and document projects throughout the warranty period.
• Review and prepare contract documents, including warranty and service agreements.
• Plan resources for field assignments.
• Coordinate, support, and train external service providers.
• Train internal teams, including service technicians, engineers, and technical sales staff.
• Design, create, and optimize cross-departmental processes.
• Develop and review technical documents for customers, sales teams, and distributors.
• Create product-specific materials such as case studies, competitive analyses, and presentations.
• Propose product and process improvements to R&D based on customer feedback.

Your Profile

Education :

Experience :

Skills :

Travel :

We offer