Director, Supply Chain Process & Technology

Digital Transformation & System Enablement

Champion the deployment and optimization of Kinaxis Maestro and SAP / S4 HANA, maximizing technology alignment with business needs. Serve as the primary liaison between Supply Chain, Technology, and business teams to ensure system adoption and process alignment. Facilitate data integration and system performance for dashboards, analytics, and closed-loop planning. Collaborate with Data Governance teams to align with system capabilities and data requirements. Lead the integration of AI and automation into supply chain processes, treating AI as a strategic lever for ongoing transformation.

AI Implementation & Business Transformation

Analyze supply chain processes to identify automation opportunities and challenges. Develop phased implementation plans, prioritizing high-impact, low-complexity automation (i.e. leveraging Microsoft 365 Copilot and Gen AI). Collaborate with business and technology teams to select and deploy scalable automation tools. Build in-house AI and process optimization expertise (e.g., AIM28 AI Advocacy program). Foster a culture of innovation and employee engagement in automation and process improvement. Implement KPIs to measure automation impact and drive continuous process refinement.

COE Leadership & Team Development

Manage, coach, and develop the COE team, fostering continuous improvement and digital transformation. Empower the team as experts in Kinaxis Maestro and planning systems, ensuring effective deployment and user adoption. Guide the team in providing tools, training, and support to Private Label Supply Chain and stakeholders. Promote ILEAD-aligned leadership behaviors, encouraging innovation, collaboration, and a growth mindset.

Minimum Education & Required Experience

At least 12+ years professional experience, 4+ years management experience. Bachelor's degree in business, Supply Chain Management, or equivalent operations experience. Extensive experience in advanced planning systems (Kinaxis, SAP IBP, o9 Solutions, Blue Yonder), including AI and agentic automation in supply chain. Proven track record in SCM or business transformation programs. Exceptional influencing and stakeholder engagement skills; experience leading cross-functional networks. Highly skilled in project management and PMO methodologies. Strong business results in operations and supply chain. Outstanding verbal, written, and presentation skills. Leadership behaviors demonstrate advanced relationship management, mentoring, and talent development. Makes rapid, disciplined decisions, setting clear deadlines and analyzing urgency. Encourages innovation and risk-taking to advance business objectives. Builds trust by delivering on commitments and achieving measurable results. Applies analytic tools to solve problems and simplify processes. Creates and manages cross-functional networks, seeking diverse perspectives for high-quality decisions. Travels regularly (at least once per quarter) to Cork, Ireland for meetings, training, and workshops to ensure the Private Label team adopts new ways of working in Kinaxis and AI, while continuously improving business outcomes. We are proud to offer a competitive comp