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Client Relationship Manager
Client Relationship ManagerARL Bio Pharma • Oklahoma City, Oklahoma, USA
Client Relationship Manager

Client Relationship Manager

ARL Bio Pharma • Oklahoma City, Oklahoma, USA
18 days ago
Job type
  • Full-time
Job description

Position Summary...

As a Client Relationship Manager at ARL Bio Pharma youll play a key role in connecting clients with the pharmaceutical testing services and technical knowledge that drive their success. Youll serve as the primary liaison between clients and our laboratory teams guiding the sample submissions managing accounts and ensuring every client receives timely accurate and professional support.

This role is a great fit for individuals who are detail-oriented customer-focused and excited to grow in the scientific and / or pharmaceutical industry. Ideal candidates are recent college graduates or early-career professionals with experience or coursework in science customer relations or technical communication.

The Company is subject to certain federal regulations and directives regarding a drug free workplace and all employees are subject to drug and alcohol testing including random testing. Possession of a medical marijuana license will not excuse you from the testing process or the consequences of testing positive for marijuana.

Work Schedule : This is a full-time position. Days and hours of work are Monday through Friday 9 : 00 a.m. to 6 : 00 p.m.

  • 100% Company-paid Medical Dental and Vision insurance
  • Free lunch every day
  • Company matching 401K retirement
  • Gym Membership
  • Generous Paid Time Off and Paid Holidays

Position Requirements...

  • Bachelors Degree from a four-year program
  • Excellent personal relations skills
  • Excellent written and verbal communications skill
  • Prior laboratory experience preferred
  • Strong organization communication and problem-solving skills
  • Ability to present information or respond to inquiries from groups of managers associates and customers
  • Proficient typing skills and PC literate
  • Familiarity with Microsoft Office programs
  • Dependable with strong attention to detail and accuracy
  • Essential Functions...

  • Be an advocate for our client base
  • Liaison with internal departments to identify research and facilitate the resolution of customer concerns
  • Set up and maintain client accounts
  • Act as the liaison between clients and our labs
  • Serve as a resource to clients regarding test requirements sample submission and other laboratory policies and procedures
  • Maintain test catalog and other internal databases
  • Assist clients with web portal navigation
  • Assist accounting with pricing discrepancies and implement resolutions
  • Perform data entry
  • Assist accessioning with submission form interpretation
  • Perform other duties as required to meet client needs
  • Adherence to all ARL policies procedures protocols and practices
  • Work Environment...

    This job operates in a professional office environment. Attendance at the office is required.

    This role routinely uses standard office equipment such as computers phones and photocopiers.

    Physical Demands...

    This is a largely sedentary role. Ability to sit for long periods of time. Ability to communicate clearly and effectively both verbally and in writing. Ability to use a computer and keyboard.

    AAP / EEO Statement

    ARL Bio Pharma Inc. provides equal employment opportunity to all individuals regardless of their race color creed religion gender age sexual orientation gender identity national origin disability veteran status genetics or any other characteristic protected by state federal or local law. ARL Bio Pharma Inc. expressly prohibits any form of workplace harassment based on race color creed religion gender age sexual orientation gender identity national origin disability veteran status genetics or any other characteristic protected by state federal or local law. Improper interference with the ability of ARL Bio Pharma Inc. employees to perform their job duties may result in discipline up to and including discharge. Further the company takes affirmative action to ensure that applicants and employees are treated without regard to any of these characteristics.

    Required Experience :

    Manager

    Key Skills

    Business Development,Sales Experience,Loyalty Marketing,Portfolio Management,Wealth Management,Financial Services,Algebra,Territory Management,Banking,Relationship Management,Customer relationship management,Geometry

    Employment Type : Full Time

    Experience : years

    Vacancy : 1

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    Client Relationship Manager • Oklahoma City, Oklahoma, USA

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