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Remote Client Experience Advisor

Remote Client Experience Advisor

Newport AssociatesHouston, Texas, United States
9 days ago
Job type
  • Full-time
  • Remote
  • Quick Apply
Job description

Remote Client Experience Advisor

About the Company :

We are a fast-growing professional services company specializing in creating seamless, memorable client experiences. Our team supports individuals and organizations in planning, organizing, and managing a wide range of experiencesfrom leisure getaways to corporate retreatswhile ensuring each detail is handled with care and precision.

Position Overview :

As a Remote Client Experience Advisor , you will work directly with clients to coordinate their itineraries, handle inquiries, and provide ongoing support to ensure smooth, stress-free experiences. This is a remote role ideal for individuals who enjoy organization, communication, and helping others plan exceptional experiences.

Key Responsibilities :

  • Communicate with clients to understand preferences, goals, and logistics
  • Research, plan, and arrange customized itineraries and schedules
  • Manage reservations, confirmations, and client records accurately
  • Provide guidance, updates, and problem-solving support before and during each experience
  • Stay informed about destinations, trends, and vendor options through ongoing learning
  • Use online tools and systems to manage bookings and client communication efficiently

Qualifications :

  • Strong written and verbal communication skills
  • Excellent attention to detail and organizational ability
  • Proficiency with web-based platforms, spreadsheets, and online systems
  • Customer service or administrative experience preferred
  • Ability to work independently and manage multiple priorities in a remote setting
  • Professional, proactive, and solution-oriented mindset
  • Benefits :

  • 100% remote, flexible schedule
  • Supportive team environment with ongoing development resources
  • Opportunities for growth and advancement
  • Access to industry tools and insider resources
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